topic facing an issue with HPE iLO in Server Management - Remote Server Management

facing an issue with HPE iLO

judith75hodges — Tue, 19 Nov 2024 07:43:35 GMT

Hello,

I’m facing an issue with HPE iLO (Integrated Lights-Out) after a recent firmware update. Since the update, I am unable to connect to the remote server management interface through the iLO web portal or using any remote management tools like SSH.

I’m wondering if anyone else has encountered similar issues after a firmware update, or if there’s a recommended procedure to troubleshoot iLO connectivity problems post-update.

Thanks in advanceed!

Re: facing an issue with HPE iLO

rabindra11sharm — Tue, 12 Nov 2024 12:39:26 GMT

Dear judith75hodges

Please help to share the server model no. which iLO firmware version updated. which earlier firmware iLO firmware installed.

Earlier we observed that there is issue during update iLO5 firmware update on 3.06, and resolved after updateing 3.07.

So please share correct information to isolate the issue ASAP.

Hope, I could provide you with clear and helpful instructions. If you have any more questions or need further assistance, don't hesitate to ask. I'm here to help!

Have a great day!!

Query: facing an issue with HPE iLO

support_s — Tue, 12 Nov 2024 13:06:30 GMT

System recommended content:

1. HPE iLO 6 Troubleshooting Guide | Login and iLO access issues

2. HPE iLO 5 Troubleshooting Guide | iLO detected an invalid firmware component

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Query: facing an issue with HPE iLO

support_s — Tue, 19 Nov 2024 07:40:51 GMT

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.