topic Re: ILO2 Problem using Java Remote Console in Server Management - Remote Server Management

ILO2 Problem using Java Remote Console

Jason Brown — Thu, 01 Mar 2007 11:13:19 GMT

When I access the ILO2 features and select Remote Console (the Java option), a new screen pops open and the Java logo animation appears, then nothing happens. I have to open Task Manager to close this window. The other remote consoles (using IE) work fine. Why is the Java one an issue? Tried on serveral PC's but all same result.

Re: ILO2 Problem using Java Remote Console

acartes — Thu, 01 Mar 2007 14:07:29 GMT

Assuming Internet Explorer client... what version?

Also, do you have a JVM installed:
Recommended Java(TM) Virtual Machines

Client Recommended JVM
Windows XP The default JVM installed with the OS
Windows Java(TM) Runtime Environment, Standard Edition 1.4.2
Linux Java(TM) Runtime Environment, Standard Edition 1.4.2

Finally, what iLO 2 firmware version and platform?

Re: ILO2 Problem using Java Remote Console

Jason Brown — Thu, 01 Mar 2007 15:30:11 GMT

I have IE7 which works ok and i do have the latest Java installed (V1.6.0).

Used both Windows XP SP2 and Vista Business - same results.

Re: ILO2 Problem using Java Remote Console

PeterWolfe — Fri, 02 Mar 2007 12:27:33 GMT

I would try using java 1.4.2 to make
sure that works. After installing
it, check in IE under Tools/Options/Advanced
to make sure it's being used.

Re: ILO2 Problem using Java Remote Console

Jerame — Fri, 02 Mar 2007 15:14:33 GMT

We have been expirencing the same here at my company. Seems to happen on iLo's as well as iLo II's. IE 6 and 7. Have tried multiple versions of Java.

Doesn't matter what OS on the server, Windows, Novell or none, we get the same thing: Blank window with a Red X in the upper left hand corner!

My coworker called into HP and didn't get any resolution.

We have tried using the short name, as well as the fully qualified name. By-passing the proxy server. Adding them as trusted sites. Changing the setting for accepting cookies to the leaset secure - nothing seems to work!

Re: ILO2 Problem using Java Remote Console

Jason Brown — Fri, 02 Mar 2007 15:41:52 GMT

Peter,

Tried your advice, still no joy with that. The java window seems to just hang. Also uninstalled all other Java items from the pc and only now have 1.4.2 installed but still have problems viewing the server. Only reason I'm trying the java option is because i'm having other problems with the remote console, getting the "Failed to connect to server. Check for available telnet connection." Have the latest firmware (1.26) which was supposed to correct this issue when using NAT and connecting to ILO2 remotely.

Thanks anyway, will keep on trying.

Re: ILO2 Problem using Java Remote Console

PeterWolfe — Fri, 02 Mar 2007 15:46:50 GMT

Turn on the Java console and see what
errors are showing up there. Maybe that
will help clear up if it's a java specific
issue or related to the general connectivity
issue

Re: ILO2 Problem using Java Remote Console

acartes — Mon, 05 Mar 2007 14:57:30 GMT

Are you browsing to the iLO using network name or IP address?

Does it make a difference?

Re: ILO2 Problem using Java Remote Console

Jason Brown — Tue, 06 Mar 2007 06:55:14 GMT

Hi,

I'm using an ip address, don't know how to use network name, can you advise?

Many thanks.

Re: ILO2 Problem using Java Remote Console

Jason Brown — Thu, 15 Mar 2007 12:12:20 GMT

Still having problems with this, sometimes it works, other times it doesn't. I have noew wiped my laptop, taken back to XP, new version of Java. IE7 but same problem - ah well - await next firmware update - hope HP are listening !!

Re: ILO2 Problem using Java Remote Console

Matthias Link — Thu, 31 May 2007 04:06:53 GMT

Hi,

having exactly the same problem? Any ideas how to fix it?

The optional java-less console would work, but trial-period is expired and we're still waiting for the license.

Best regards,
matthias.

Re: ILO2 Problem using Java Remote Console

Rancher — Thu, 31 May 2007 10:38:32 GMT

I am not having any trouble with this, either with IE6 or IE7. Make sure that in your Internet Advanced Options, under Jave (Sun) that you check "Use JRE 1.5.0_10 for " See if that helps.

Re: ILO2 Problem using Java Remote Console

Matthias Link — Fri, 01 Jun 2007 03:44:25 GMT

Hi,

I updated iLo2 Firmware from 1.20 to 1.29 and now I can connect to the Java Remote Console with IE 6.0 and Java 1.5.x.

IE7 and JRE 1.6.x still does not work, same with Firefox 2.0.x.

Now I get the "missing advanced license pack" message. My thought was that Java Console was free - but seems like it's not... :-(

So is there any possibility to get a free console at all from HP?

Best regards,
Matthias Link.

Re: ILO2 Problem using Java Remote Console

Jason Brown — Fri, 01 Jun 2007 04:11:27 GMT

I still have problems using the Java option - using IE7 & Java 1.5.0. ILO2 firmware is also that lastest. The strange thing is that sometimes it will work and other times it won't. This is without any configuration changes on either the server or laptop I am using. Anyway, gave up in the end and purchased the licence pack so I could use the IE version of IRC !!

Re: ILO2 Problem using Java Remote Console

Rancher — Fri, 01 Jun 2007 07:45:52 GMT

The Java pack IS free but you need the iLO license pack to get the full benefits of the iLO console.

Re: ILO2 Problem using Java Remote Console

acartes — Fri, 01 Jun 2007 10:01:21 GMT

In iLO 2, The "free" (no license required) console will be via virtual serial port / remote serial console.

Re: ILO2 Problem using Java Remote Console

Level 3 Bill — Sat, 03 May 2008 04:32:25 GMT

I am having the same issue, a remote console from one system works, then a remote console from another does not. I closed all of by IE sessions when I encountered the error, restarted and then the remote console works. So far its worked every time.

Re: ILO2 Problem using Java Remote Console

Nu IT — Sun, 22 Jun 2008 14:35:36 GMT

FWIW, I found that installing Sun Java Runtime Environment v6 Update 6 (jre-6u6-windows-i586-p-s.exe) caused the DL380 G4 iLo (firmware v1.91) to display the red X when launching the Virtual Devices window.

Sun Java Runtime Environment v5.0 Update 6 (jre-1_5_0_06-windows-i586-p.exe) was still on my WS2k3 32-bit server, so I uninstalled Java 6 and now the iLo Virtual Devices operates properly.

HTH!