topic Re: iLo terminal pass through won't install in Server Management - Remote Server Management

iLo terminal pass through won't install

RHagen_1 — Tue, 04 Mar 2008 02:09:29 GMT

I rebuilt a DL360 G3 with 2003 std R2-sp2 and updated the ilo firmware to 1.91, installed the drivers and when I tried to run the passthrough service package, either sp006197 or cp007077, the installfails with the message "could not start hplopts services check to see if you have sufficient privleges" while using the local administrator user account (with nothing changed... did sp2 change the local admin install privleges or is there some other issue

Re: iLo terminal pass through won't install

KarloChacon — Tue, 04 Mar 2008 03:42:47 GMT

hi

do you have the Prerequisites?
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&prodSeriesId=397989&swItem=MTX-8fa4e64476464a4dbb65f4c592&prodNameId=397991&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=1

# Microsoft .NET Framework, version 1.1, 2.0, or 3.0.
# Integrated Lights-Out Management Interface Driver, version 1.8.x.0 or later
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3288134&prodTypeId=15351&prodSeriesId=1121516&swLang=8&taskId=135&swEnvOID=1005#11332

regards

Re: iLo terminal pass through won't install

RHagen_1 — Tue, 04 Mar 2008 17:56:51 GMT

Thanks... yes the ilo drivers were installed (sp006197) but did not use the net framework.. but it's either or ?

I did follow the prerequisites..

Re: iLo terminal pass through won't install

KarloChacon — Wed, 05 Mar 2008 02:51:30 GMT

hi

sorry what do you mean by "but it's either or ?" ?

do you have the framework?

regards

Re: iLo terminal pass through won't install

Raghuarch — Thu, 06 Mar 2008 21:43:40 GMT

Suggest you to install
Microsoft .NET Framework, version 1.1, 2.0, or 3.0. and give a try, it may be the issue.

Re: iLo terminal pass through won't install

Tom Parker_1 — Mon, 10 Mar 2008 16:05:19 GMT

I am having this problem too, but I have an unpleasant workaround. I have RDP enabled by group policy. When the passthrough service tries to start I get this in the event log:

The Passthrough Service could not be started. You must install Terminal Services or enable Remote Desktop.

So if I remove the Group Policy and enable RDP locally, this problem goes away. Problem is, I don't want to enable RDP locally as this subverts the whole pupose of group policy.

Seems like the service has a BUG in its detection algorithm and a patch needs to be issued.

Is this the same thing you are experiencing?

Re: iLo terminal pass through won't install

Craig Slough — Tue, 21 Apr 2009 12:21:36 GMT

Hi,

Did anyone get any further on this. I seem to be having the same issue. Drivers are update, Net Framework is installed, but when i go to install patch cp007077.exe - Tries to install then fails, in event view i get

The Passthrough Service could not be started. You must install Terminal Services or enable Remote Desktop.

RDC is enabled, tested and working? This is applied via group policy

Many Thanks

Craig

Re: iLo terminal pass through won't install

Palekafa — Fri, 08 May 2009 09:43:46 GMT

I have the same problem. When RDP is enabled via a GPO, the service will not install ( i get the above error ). If i disable that policy and manually enable RDP on a server, the service installs OK. Still have not found a way to make this work when applying via GPO. Anyone had any joy?

Re: iLo terminal pass through won't install

Craig Slough — Fri, 08 May 2009 13:30:42 GMT

I did have joy, but i needed to install Termninal Server and the Terminal license on that machine. Once that was install and running then the ilo2 service installed and was able to RDC in.

Re: iLo terminal pass through won't install

Palekafa — Fri, 08 May 2009 13:36:42 GMT

Hmmm thats a bit overkill for me just to make ilo passthrough work. I dont want to have to be installing terminal services on 400+ servers of which some are clusters etc etc.

Hope there is another way. I might just try taking the group policy off and forcing all servers to update their policy. Then re-apply the same policy and see what happens.

Re: iLo terminal pass through won't install

Craig Slough — Fri, 08 May 2009 13:41:40 GMT

Nore do I so that is why i removed it - the ilo2 service is now installed but when you got to start the service, comes up with the error message to install RDC or Terminal Services.

So if you do get any further with this then please do let me know

Cheers

Craig