topic Re: ctrl-alt-del no response in Server Management - Remote Server Management

ctrl-alt-del no response

Lai Siew Yuen — Thu, 10 Apr 2008 10:19:56 GMT

Hi,
I have 2 DL380 G3 servers with iLO enabled. The firmware is 1.91. When I use remote console, it did bring out the windows console. But when I click on "ctrl-alt-del", there is no response and I'm not able to manage the server. Can anyone help?
Many thanks in advance.

Re: ctrl-alt-del no response

V Deepak Kumar — Fri, 11 Apr 2008 09:36:52 GMT

Make sure you have advanced/select license + Remote console license.
Thanks
Deepak

Re: ctrl-alt-del no response

Lai Siew Yuen — Mon, 14 Apr 2008 03:18:01 GMT

Hi Deepak,
Thank you for your reply. The iLO advanced license is installed and the Activation key license has been activated.
I've updated the SmartArray controller's firmware on one of the server and now both servers' iLO can response. I'm really baffled...
Best Regards.

Re: ctrl-alt-del no response

V Deepak Kumar — Mon, 14 Apr 2008 04:33:43 GMT

If am getting you correct does it mean after applying the licenses everything is working fine now?
Thanks
Deepak

Re: ctrl-alt-del no response

Lai Siew Yuen — Tue, 15 Apr 2008 00:20:00 GMT

Hi Deepak,
Sorry for my misleading reply. The license and keys were all along applied and activated. The last thing that I've done is apply the SmartArray firmware on one of the server. Surprisingly both servers work now. So I'm not sure if the firmware upgrade solve it or??..
Thank you.

Re: ctrl-alt-del no response

asc_3 — Thu, 17 Apr 2008 07:22:31 GMT

hi,

For most of these key related issues, please try configuring the Hot Keys under Remote Conosole tab of the ILO/ILO2 GUI. This works when some of the Keys inputs are not respoding.

Re: ctrl-alt-del no response

Lai Siew Yuen — Mon, 21 Apr 2008 03:08:55 GMT

Hi,
Thanks for your reply. I'll defintely test the program hotkeys when I hit similar problem.
Best Regards.