https://community.hpe.com/t5/server-management-remote-server/error-when-running-remote-insight-setup/m-p/3233671#M393 Rich,<BR />What kind of Remote Insight device is in the ML370? Is it a Riloe I or Riloe II? If it's a Riloe II card then the Remote Insight setup applet is not going to work at all. It was actually written for the old RIB cards.<BR />Ed Fri, 09 Apr 2004 20:10:15 GMT Ed Cox 2004-04-09T20:10:15Z https://community.hpe.com/t5/server-management-remote-server/error-when-running-remote-insight-setup/m-p/3233670#M392 We have a ML370 G2 in a remote location running Windows 2003 Server. When I use the Remote Desktop to connect to the machine and try to run the Remote Insight Setup from the Control Panel, I receive the message, "Unable to find sm2user.dll. Please install the Compaq Management Agents from the Compaq Management CD". I have applied the latest agents (V 7.0) and rebooted the machine. Any ideas? Tue, 30 Mar 2004 07:39:48 GMT https://community.hpe.com/t5/server-management-remote-server/error-when-running-remote-insight-setup/m-p/3233670#M392 Rich Krejsa 2004-03-30T07:39:48Z https://community.hpe.com/t5/server-management-remote-server/error-when-running-remote-insight-setup/m-p/3233671#M393 Rich,<BR />What kind of Remote Insight device is in the ML370? Is it a Riloe I or Riloe II? If it's a Riloe II card then the Remote Insight setup applet is not going to work at all. It was actually written for the old RIB cards.<BR />Ed Fri, 09 Apr 2004 20:10:15 GMT https://community.hpe.com/t5/server-management-remote-server/error-when-running-remote-insight-setup/m-p/3233671#M393 Ed Cox 2004-04-09T20:10:15Z