topic Re: ilo monitored server console is in an unsupported text mode in Server Management - Remote Server Management

ilo monitored server console is in an unsupported text mode

Franck_21 — Fri, 19 Jun 2009 10:16:07 GMT

The title says it all.

Host: ProLiant BL25p G1

Product Version: iLO Advanced
iLO Firmware Version: 1.92
04/24/2008

Activation Key Status
Advanced features are enabled automatically with this product.

iLO Advanced License is included

And btw we have the latest JVM.

Thanks for any help

Re: ilo monitored server console is in an unsupported text mode

pratap m keshava — Sat, 20 Jun 2009 09:36:23 GMT

What is the OS present on the server?

Are you getting the message when server boots or when OS is loaded?

Are you able to access console of any other server from the same client?

Have you tried accessing the server console from another client having different JVM?

Re: ilo monitored server console is in an unsupported text mode

Franck_21 — Sat, 20 Jun 2009 10:34:33 GMT

See answers below:

What is the OS present on the server?
None currently installed

Are you getting the message when server boots or when OS is loaded?
When server boots

Are you able to access console of any other server from the same client?
Yes

Have you tried accessing the server console from another client having different JVM? Yes

Thsnks

Re: ilo monitored server console is in an unsupported text mode

pratap m keshava — Mon, 22 Jun 2009 02:19:01 GMT

There is one more thread (given below) which is related to this problem. Do check that to isolate the problem. Hope it helps!

http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1245640460275+28353475&threadId=1172172

Re: ilo monitored server console is in an unsupported text mode

Franck_21 — Mon, 22 Jun 2009 06:28:51 GMT

Thanks for pointing me to the post. I had seen it but it has failed to provide me with any clue and btw I do not have the special HP cable to connect a monitor

Re: ilo monitored server console is in an unsupported text mode

Franck_21 — Thu, 25 Jun 2009 16:19:19 GMT

We ended up physically resetting the ILO and it worked!

Re: ilo monitored server console is in an unsupported text mode

M_ER — Fri, 17 Jul 2009 15:05:45 GMT

hi,

what do you mean resetting ilo physically?

Pulling out server ,resetting management module....

Regards.

Re: ilo monitored server console is in an unsupported text mode

Franck_21 — Sat, 18 Jul 2009 06:32:39 GMT

We opened the blade and changed the switch positions at the back (from my recollection there are 6 switches and the positions are explained on a chart that is inside the blade cover)