topic HPqilo Error 57 GetBMCGlobals in Server Management - Remote Server Management

HPqilo Error 57 GetBMCGlobals

Alfred Nims — Thu, 18 Feb 2010 12:58:25 GMT

I am receiving these errors every few minutes on a new WinServer 2003 build on a BL460c G5. All of the other threads I have read have to do with the sensor, this is not what I am getting and the solutions have not worked.

Any suggestions? Please help.

Event Type: Warning
Event Source: hpqilo2
Event Category: None
Event ID: 57
Date: 2/18/2010
Time: 7:46:38 AM
User: N/A
Computer: xxxxxxxxxxxx
Description:
SetBMCGlobals failed: 0xC1
Data:
0000: 00 00 00 00 02 00 58 00 ......X.
0008: 00 00 00 00 39 00 00 80 ....9..
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Re: HPqilo Error 57 GetBMCGlobals

Erdogan Temur — Thu, 18 Feb 2010 13:11:36 GMT

Hi Alfred,

Updates the below link;

Online ROM Flash Component for Windows - HP Integrated Lights-Out 2
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=3808910&prodNameId=3808911&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=MTX-6f07f70d1ae04c0d843cc6a752

and

HP ProLiant Integrated Lights-Out Management Interface Driver for Windows Server 2003/2008
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=3808910&prodNameId=3808911&swEnvOID=1005&swLang=13&mode=2&taskId=135&swItem=MTX-fa4293286417437a97aa0c4eb1

Regards.

Re: HPqilo Error 57 GetBMCGlobals

Erdogan Temur — Thu, 18 Feb 2010 13:14:09 GMT

HP ProLiant Integrated Lights-Out Management Interface Driver for Windows Server 2003/2008 x64 Editions

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=3709945&prodSeriesId=3808910&prodNameId=3808911&swEnvOID=1113&swLang=13&mode=2&taskId=135&swItem=MTX-5213766781e04297a1b5e259af

Re: HPqilo Error 57 GetBMCGlobals

marcus1234 — Fri, 19 Feb 2010 22:34:28 GMT

hmmm Alfred here we go
well this is a known issue
Document ID: c01802766 advisory

event id 57 source hpqilo2

advisory says event id 57 etc

Perform the following steps to upgrade to iLO 2 Firmware Version 1.78 (or later):

Perform the following steps to upgrade to HP ProLiant iLO 2 Management Controller Driver Version 1.11.2.0 (or later):

Online ROM Flash Component for Windows - HP Integrated Lights-Out 2 1.80
3 Nov 2009

HP ProLiant Integrated Lights-Out Management Interface Driver for Windows Server 2003/2008 1.15.0.0
18 Aug 2009

Please be aware that this issues was already fix and the new release can be found in the following directory

Windows server 2003 x32
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescripti
on.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&pr
odNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=1
35&swItem=MTX-eda4b854262041b381297b26d6

Windows server 2003 x64
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescripti
on.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121486&sw
Item=MTX-9b30f465983049fba87cb924bc&prodNameId=3288144&swE
nvOID=1113&swLang=8&taskId=135&mode=4&idx=2

Windows server 2008 x32
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescripti
on.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&pr
odNameId=3288134&swEnvOID=4022&swLang=8&mode=2&taskId=1
35&swItem=MTX-7337f21b3a1040f8ab868399f1

Windows server 2008 x64
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescripti
on.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&pr
odNameId=3288134&swEnvOID=4024&swLang=8&mode=2&taskId=1
35&swItem=MTX-7cac2815745e479eb8903f3ebb

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>><<

if you do as above error will be gone , then go in and clear eventlog see if it comes back, and clear windows events too

and if it realy gets stubborn and that is done correct then

if issue continues
Stop hpqilo2>> driver in run box services.msc
next Clear the Event Log

now Reset the iLO2 firmware using the iLO2 homepage.
and clear the Iml Log

now lets Restart the server
important note >>>>>> below

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Enjoy:)

Re: HPqilo Error 57 GetBMCGlobals

marcus1234 — Wed, 24 Feb 2010 19:28:10 GMT

any result..

Re: HPqilo Error 57 GetBMCGlobals

Jeremy Stump — Mon, 09 May 2011 14:31:18 GMT

i have 20 bl460c g6 servers with firmware of dec 10, 2010 and still filling up system event logs with errors.

Re: HPqilo Error 57 GetBMCGlobals

Oscar A. Perez — Mon, 09 May 2011 23:37:19 GMT

You are going to need the new iLO2 health driver (hpqilo2.sys) version 1.14 that was released with SmartStart 8.70

http://h18004.www1.hp.com/products/servers/management/core-management-100.html

Re: HPqilo Error 57 GetBMCGlobals

Oscar A. Perez — Mon, 09 May 2011 23:45:58 GMT

These are the direct links for the hpqilo2.sys driver.

Windows 2003 32bit
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-7fe6710dcc914d5f9f068a9697

Windows 2003 64bit
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-9b3a25081dee4269a2a57b0bbe

Windows 2008 32bit
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-70e7929717c84025bdb31745a9

Windows 2008 64bit
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?swItem=MTX-81d3c928edde4fedaec2dd12ba