topic Re: Cannot login with local user account when directory access is enabled in Server Management - Remote Server Management

Cannot login with local user account when directory access is enabled

Cameron Gocke — Thu, 18 Mar 2010 16:46:00 GMT

I setup my directory access, but since enabling this I cannot login to the ILO using the local Administrator account any longer. I know the username and password must still be good b/c the ILO Directories Migration Utility still works using it.

What am I missing? I want to make certain I can still login even if my directory was down.

Re: Cannot login with local user account when directory access is enabled

Rancher — Fri, 09 Apr 2010 15:34:24 GMT

I am having the same problem and it only started in the last couple of months.

Re: Cannot login with local user account when directory access is enabled

WFHC-WI — Mon, 12 Apr 2010 18:06:08 GMT

hi Cameron,

Log in to iLO with your directory account. On the left choose "Security" and then select the "Directory" tab.

Here you will find a radio button to Enable or Disable local user accounts.

good luck!

Re: Cannot login with local user account when directory access is enabled

Cameron Gocke — Mon, 12 Apr 2010 18:44:20 GMT

Yeah, that is enabled, however the login still fails when I use the local username and password.

Re: Cannot login with local user account when directory access is enabled

htulumba — Tue, 13 Apr 2010 07:15:27 GMT

Have you renamed the default ilo username Administrator? You are trying to login with the ilo default user account Administrator and ilo firmware checks the credentials with the built-in AD account Administrator. You should avoid same accounts on local ilo user database and AD. First login with an AD account on ilo and then change the default ilo user account from Administrator to ilo-Administrator.

Re: Cannot login with local user account when directory access is enabled

Cameron Gocke — Tue, 13 Apr 2010 11:38:13 GMT

Would this still be neccesary if my AD Administrator is not named Administrator? We always rename our AD Administrator account.

Re: Cannot login with local user account when directory access is enabled

htulumba — Tue, 13 Apr 2010 13:36:35 GMT

I'm talking about the "built-in administrator" account within AD under the domain OU. Is this account also renamed?

Re: Cannot login with local user account when directory access is enabled

Cameron Gocke — Tue, 13 Apr 2010 14:21:57 GMT

Yup, it definitely is.

Re: Cannot login with local user account when directory access is enabled

WFHC-WI — Tue, 13 Apr 2010 15:15:01 GMT

This is interesting... is this happening on multiple iLO processors or just one? Usernames are case-sensitive, I know that one has tripped people up in the past...

Sorry for the remedial troubleshooting steps, I just want to make sure nothing is overlooked!

Can you log in with the default credentials, available via sticker on the server's case?

Re: Cannot login with local user account when directory access is enabled

Cameron Gocke — Tue, 13 Apr 2010 16:47:52 GMT

It is happening to all of them. The creds I'm using are definitely correct and propper case.

I did discover that when I type in the username and pass, when the ActiveX component prompts me, if I say "No" and don't let the ActiveX run then it authenticates locally correctly. Still that doesn't seem like it should work that way.