topic Re: ILO3 Health Status reports OK when Drive has Failed in Server Management - Remote Server Management

ILO3 Health Status reports OK when Drive has Failed

Rob Leadbeater — Wed, 14 Aug 2013 09:30:12 GMT

Hi,

We've got a number of ProLiant DL380 G7 servers currently running ILO3 fw 1.28.

We've noticed on a handful now, that the System Health status is reported as OK, as is the overall Drives status, even when there's a Faulty drive in the server.

I've been through the release notes for the later versions of the ILO3 firmware, but can't see this mentioned in any of the issues or fixes.

We're relying on the Health status from the ILO to drive our monitoring, as these particular servers are running appliances that we can't install any OS agents on, so can anyone confirm if this is a known issue or whether it is actually fixed in a later firmware release ?

Regards,

Rob

Re: ILO3 Health Status reports OK when Drive has Failed

Rob Leadbeater — Wed, 14 Aug 2013 09:36:57 GMT

Screenshots attached...

Re: ILO3 Health Status reports OK when Drive has Failed

Oscar A. Perez — Wed, 14 Aug 2013 13:33:18 GMT

Can you please log a case with HP support and then PM me the case number?

Re: ILO3 Health Status reports OK when Drive has Failed

Rob Leadbeater — Thu, 15 Aug 2013 09:46:23 GMT

It looks like this is an issue with the 1.28 firmware.

Although not specifically mentioned in the release notes (that I could see), the Health Status is reported as Critical after ugprading to the 1.50 firmware.