topic Re: about log error No response from iLO for Hello in Server Management - Remote Server Management

about log error No response from iLO for Hello

Luigi Augello — Thu, 20 Jun 2019 09:14:27 GMT

Hi
I have upgraded the the ILO firmware to 2.70 on a DL20 Gen9 server and I installed som HP rpm packet to monitoring server with nagios. I followed the instructions in this link

https://www.centos.org/forums/viewtopic.php?t=55506

so I installed
hp-health hpssacli hp-snmp-agents hpssa hpssacli hp-smh-templates hpsmh hponcfg

and I configure with hpsnmpconfig
now I receive this log error message

No response from iLO for Hello
What is this, and how I can do resolve this error message?

Thanks

Luigi

Re: about log error No response from iLO for Hello

Jazz_ISS — Fri, 05 Jul 2019 13:27:44 GMT

Hello,

I hope you are following the guidelines to setup ILO and SNMP :

HPE Integrated Lights-Out (iLO 4) - Setting Up iLO:-

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00020272en_us

HPE Integrated Lights Out (iLO 4) - Configuring SNMP Settings:
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00045551en_us&docLocale=en_US

If yes, the reported issue might require a deep-dive for which I recommend you open a case with HPE Support.