topic Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server.... in Server Management - Remote Server Management

ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

pirx — Thu, 20 May 2021 12:23:52 GMT

Hi,

I've installed ILO Amplifier VMware appliance 1.90 and added 2 Aplollo 4510 ILO's. I wanted to create a configuration baseline but it always fails if I try to import it from an existing server.

Exception: Unable to obtain configuration metadata for server. Server discovery or inventory is not complete. Retry the operation after server inventory is complete.

If I check the server details in ILO-A I se this warning: Server inventory too large. Please visit the iLO page for the complete inventory.

What can I do no? The server has a lot of disks, but I'd expext ILO-A to be able to handle this.

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

Anu_K — Fri, 21 May 2021 03:48:22 GMT

Hello,

You can access the iLO Amplifier pack user guide at https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00100271en_us and refer to iLO Amplifier Pack troubleshooting section starting from pg 159 for troubleshooting this issue.

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

pirx — Fri, 21 May 2021 05:40:15 GMT

First entry looks similar to my problem. I guess ILO Amplifier is more of early alpha version than ready for production...

iLO Amplifier Pack troubleshooting
Discovery of servers fail for external multiple storage enclosures that have too many hard drives
SymptomUnable to view the server information on the Assests page.
CauseAction
1. Perform a managed system configuration factory reset.
2. Add servers with restricted number of hard drives.

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

techin — Wed, 26 May 2021 04:50:58 GMT

@pirx

Were you able to fix the issue?

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

pirx — Wed, 26 May 2021 05:13:58 GMT

No, a few days ago I received a private message that a case was created for the issue but nobody got in contact with me and I can't access the case number.

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

pirx — Thu, 27 May 2021 08:19:38 GMT

I downloaded the logs and found the following:

Wed May 26 00:48:02 2021 FYI(I) nodemgrd: nodeServices.cpp (7487): Server inventory too large for node: xxxxx

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

bauhaus — Fri, 28 May 2021 12:42:44 GMT

we'are having the same issue. We have Apollo 4510 servers and the status message shows 'Server inventory too large. Please visit the iLO page for the complete inventory'

Also it takes very long time to load dashboards, especially the server groups.

I have tried performing a managed system configuration factory reset and adding the servers back in but that didn't work.

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

pirx — Fri, 28 May 2021 12:44:18 GMT

I got feedback from HPE that I should try to remove a array controller. This is just a bad joke.,

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

pirx — Sat, 04 Sep 2021 08:19:54 GMT

Next try with an Apollo 4510 with only 30 disks. And next error - I give up.

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

Akkarin84 — Fri, 09 Sep 2022 19:07:33 GMT

Oh ... i received the error as well with 4 HBA and 8 JBODS - 848 Disks ... seems i dont need to be optimistic

Re: ILOAmplifier 1.90: Unable to obtain configuration metadata for server....

Sunitha_Mod — Mon, 12 Sep 2022 07:34:10 GMT

Hello @Akkarin84,

Thank you for writing to us! Since you have posted in an old topic and there is no response yet, I would recommend you to create a new topic using the create "New Discussion" button, so the experts can check and assist you further.