topic Re: Query: iLO 4 Remote Console - Change Display Resolution in Server Management - Remote Server Management

iLO 4 Remote Console - Change Display Resolution

Flankengott — Fri, 12 Nov 2021 08:31:12 GMT

Hi,

how can I change the display resolution in iLO 4 .NET Remote Console?

1024x768 is too low for my work.

HPE ProLiant DL380 Gen9

iLO 4 Firmware Version 2.73 Feb 11 2020

Query: iLO 4 Remote Console - Change Display Resolution

support_s — Mon, 08 Nov 2021 17:12:24 GMT

System recommended content:

1. HPE Integrated Lights Out (iLO 4) - Troubleshooting Remote Console Issues

2. Advisory: (Revision) HPE Integrated Lights-Out (iLO) - Unable to Launch the .NET Integrated Remote Console (IRC) After Enabling the "Enforce AES/3DES Encryption" Setting in iLO

If the above information is helpful, then please click on "Thumbs Up/Kudo" icon.

Thank you for being a HPE community member.

Re: Query: iLO 4 Remote Console - Change Display Resolution

Flankengott — Mon, 08 Nov 2021 17:27:43 GMT

Hi,

unfortunately, the information and links above do not help.

iLO 4 Remote Console (.NET with Internet Explorer) is working properly while connecting to the Server.

I can see the screen and I can change settings in the GUI

The screen resoulution of 1024x768 is just too small.

How can I increase the resolution?

Re: Query: iLO 4 Remote Console - Change Display Resolution

Flankengott — Tue, 09 Nov 2021 16:19:04 GMT

3. Unresolved & require further assistance

Re: Query: iLO 4 Remote Console - Change Display Resolution

AmRa — Tue, 09 Nov 2021 17:40:58 GMT

Please refer below HPE customer advisories.

HP Integrated Lights-Out (iLO) - iLO 3 or iLO 4 With Embedded Matrox G200 Video Controller Cannot Properly Display All Expected Resolutions
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04154762

HP Integrated Lights-Out (iLO) - Integrated Remote Console (IRC) Displays Linux Desktop Video Image as Flickering or Stretched
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03598989

Re: Query: iLO 4 Remote Console - Change Display Resolution

Flankengott — Wed, 10 Nov 2021 08:52:23 GMT

3. Unresolved & require further assistance

I can see the sceen properly.

Nothing is Flickering or Stretched.

I want to change the reslotion to 1280x1024 or to 1600x1200 or even higher.

Re: Query: iLO 4 Remote Console - Change Display Resolution

AmRa — Wed, 10 Nov 2021 09:04:11 GMT

This you can change from operation system not from iLO 4 Remote Console.

Re: Query: iLO 4 Remote Console - Change Display Resolution

Flankengott — Wed, 10 Nov 2021 11:13:32 GMT

3. Unresolved & require further assistance

cannot make any changes.

Settings to change resolution are grey (greyed out)

Re: Query: iLO 4 Remote Console - Change Display Resolution

AmRa — Wed, 10 Nov 2021 11:27:31 GMT

May I know the OS running on this server?

If its Windows, then take RDP and check by changing the screen resultion.

Re: Query: iLO 4 Remote Console - Change Display Resolution

Flankengott — Wed, 10 Nov 2021 12:44:56 GMT

3. Unresolved & require further assistance

Windows Server 2012 R2

Server is currently runnning in a DMZ without network access.

No Networkcables are plugged in. No WLAN Available.

Only iLO 4 Remote Console possible.

Re: Query: iLO 4 Remote Console - Change Display Resolution

Flankengott — Thu, 11 Nov 2021 14:00:46 GMT

3. Unresolved & require further assistance

Re: Query: iLO 4 Remote Console - Change Display Resolution

Flankengott — Fri, 12 Nov 2021 07:44:51 GMT

3. Unresolved & require further assistance

Re: Query: iLO 4 Remote Console - Change Display Resolution

AmRa — Fri, 12 Nov 2021 08:27:54 GMT

We would request you to raise support ticket with HPE support team for further assistance.

Re: Query: iLO 4 Remote Console - Change Display Resolution

Flankengott — Fri, 12 Nov 2021 09:14:35 GMT

where can I open a SR?

Re: Query: iLO 4 Remote Console - Change Display Resolution

AmRa — Fri, 12 Nov 2021 12:52:05 GMT

Please visit below link to get HPE sales and support contact details to open a SR.

https://www.hpe.com/us/en/contact-hpe.html