topic iLO 4 integrated remote console - verify credentials in Server Management - Remote Server Management

iLO 4 integrated remote console - verify credentials

JamesEdmondsAsp — Tue, 04 Jan 2022 08:20:43 GMT

Hi,

I am using the integrated remote console client application on Windows to connect to the iLO console on several DL series servers.

One of my DL380 G9 servers was giving me an error 500 when connecting, so I reset iLO to factory defaults and reconfigured it from scratch. I am now getting a message asking me to verify my credentials.

Given I have simply copied and pasted the credentials which are the same I am able to use to successfully log into the web interface for iLO, I am unclear on why it is asking me to do this. Is there a setting in iLO that is preventing this remote connection, or is my iLO possibly just completely broken?

Many thanks

James

Query: iLO 4 integrated remote console - verify credentials

support_s — Wed, 22 Dec 2021 13:38:35 GMT

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1. HPE Integrated Lights Out (iLO 4) - Troubleshooting Directory Issues

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Re: iLO 4 integrated remote console - verify credentials

JamesEdmondsAsp — Tue, 04 Jan 2022 14:25:27 GMT

Anyone have any thoughts?

Re: iLO 4 integrated remote console - verify credentials

JamesEdmondsAsp — Wed, 25 May 2022 08:44:40 GMT

I think this is to do with the characters in the password, as a new account with different password worked during testing.

I reset the password for the Administrator account to something with fewer special characters, and now it works fine.