topic SmartStart Extended Background Self Test error in ProLiant Deployment and Provisioning

SmartStart Extended Background Self Test error

Michael Rolla — Wed, 08 Jun 2011 13:40:54 GMT

DL360 G6
SmartStart 8.7 fails:
Hard Drive 1. Storage Controller in Slot 0 – Extended Background Self Test
Hard Drive 2. Storage Controller in Slot 0 – Extended Background Self Test

The rest of the diags for the disks pass. Only self test fails.

Running SmartStart 8.6 the error received is:
Short Background test fail Error Code F187
Also, other disk test pass.

Any ideas?

Re: SmartStart Extended Background Self Test error

Many2011 — Fri, 23 Sep 2011 09:17:17 GMT

Hi,

I have no solution, I have the exact same situation on 2 HP BL460c G6 CTO Blade OEM where the motherboards where been changed and diagnostic shows everything green except for:

Hard Drive 1. Storage Controller in Slot 0 - Extended Background Self Test failed 31 ms
Hard Drive 2. Storage Controller in Slot 0 - Extended Background Self Test failed 31 ms

I was googling around what this extended Background Self test is doing and obviously I did not find any informations.

Help would be appriciated,

thanks in advance

Re: SmartStart Extended Background Self Test error

Mike Texter — Wed, 04 Jan 2012 16:25:33 GMT

Same issue on a DL385G5p, running attached to an MSA70 with 2.5" sas drives. I get these failures fairly often when testing drives purchased from vendors. The drives seem to work fine, but i'm just curious as to what exactly the test tests, or what a failure really means.

Re: SmartStart Extended Background Self Test error

Mike Texter — Wed, 04 Jan 2012 18:16:20 GMT

I just discovered that drives running firmware revision HPDB will fail this extended background self test. For some reason, the automatic firmware update from the Firmware 9.3 DVD failed to update 8 of the 25 drives in my MSA70 shelf. The other 17 took HPDE. I'm not sure whether this is due to a manufacturer discrepancy, with some OEM's only allowing certain revisions, (will check on this later) but it's interesting nonetheless.

It simply appears to be a case of some revisions not supporting the extended background self test, and thererfore failing by default.

Hope that helps anyone, i'll try to manually update code on those 8 and update this post again.

Re: SmartStart Extended Background Self Test error

Mike Texter — Wed, 04 Jan 2012 18:54:59 GMT

It is, as suspected, based on drive model #'s as to which version of firmware they are allowed. As it turns out, HPDE is compatible only with DG146ABAB4, DG146BB976, DG072ABAB3, AND DG072BB975.
I happened to have exactly 8 drives that were none of these model #'s, and therefore were only allowed to have HPDB, and therefore failed the Extended Background Self test.

Re: SmartStart Extended Background Self Test error

Iruka — Wed, 22 Aug 2012 08:33:46 GMT

Hi i am also facing this issue. Are there any solutions to resolve this?

Re: SmartStart Extended Background Self Test error

Server-Support — Tue, 10 Feb 2015 06:53:20 GMT

yes me too.

SmartStart 8.7b x64 running on HP DL 360 G5

shows the same error message "Storage Controller in Slot 0 Short Background self test failed"