topic Re: ISEE queries in Insight Remote Security

ISEE queries

yc_2 — Thu, 06 Oct 2005 02:28:11 GMT

Hi,

Our security had sniffed that ISEE is generating traffic to HP web site every 10 mins from HP server.

- Where can I find the documentation from HP why it is generating the traffic every 10 mins?
- Is it tunable?
- Why can't it generating the traffic to HP only when necessary?

Thanks in advance.

Re: ISEE queries

Frank Alden Smith — Fri, 07 Oct 2005 09:02:37 GMT

You are correct ISEE Clients and the SPOP both perform a health check every 600 seconds to assure they can still connect to the HP Support Center's ISEE content server.

As I remember the value is tunable, but such tuning is NOT supported.

The health checks help to assure that the ISEE Client will be able to contact HP when a real hardware incident occurs.

Take care,

frank

Re: ISEE queries

yc_2 — Sat, 08 Oct 2005 22:38:43 GMT

Hi,

Is there a document from HP that said the health check is every 600sec?

I need to proved to our security as well as management that it is the design of ISEE and not some kind of security compromisation from the server.

Re: ISEE queries

Liem Nguyen — Tue, 11 Oct 2005 08:41:44 GMT

Hi,

This is being set in: /opt/hpservices/vendors/HP_Services/vendor.prefs

[Communications]
CONNECT_FLAGS=4
POLL_INTERVAL=600

WARNING: Changing this setting would be unsupported.

Regards,

Re: ISEE queries

yc_2 — Tue, 11 Oct 2005 20:03:01 GMT

Thanks.

I'm surprise to see AIX and Solaris in the file.