https://community.hpe.com/t5/insight-remote-security/isee-with-proxy-squid/m-p/3819155#M86 Hello Rene,<BR />what do you want to monitor with ISEE? It it is a storage device like an EVA you surely need Webes but not OSEM.<BR />If you want to monitor a server like a proliant you will as well need the insight agents.<BR />If the wesea test sends an evetn but no ISEE case is generated type the command <BR />wsea status<BR />and check wether ISEE notification is enabled. Is not you can turn is on with <BR />desta isee on<BR />If OSEM does not send trapt to isee, check the OSEM view (setting --&gt; internal) wether communications to ISEE is enabled.<BR />You can as well check the corresponding logfile for any error messages, the default directory is <BR />C:\Program Files\Hewlett-Packard\OSEM\logs<BR />check the RSM_log.0.log<BR /><BR />If OSEM/Webes is configured correctly and everything works fine you should see the test events in the client user interface.<BR /><BR />An other thing is wether ISEE is really sending the events to HP. To check this, opened a console session and execute the command<BR />C:\Program Files\Hewlett-Packard\ISEE\RemoteSupport\config\iseeConnectivityTest.bat<BR />This should generate a manual connectivity test in the user interface. Click on the event and check the status - it should change to recieved and in the end to closed<BR />If this does not happen, check the ISEE logfile:<BR />C:\Program Files\Hewlett-Packard\ISEE\MotiveChorus\log\mad.log<BR />Hope this help a bit<BR />Frauke<BR /> Sat, 08 Jul 2006 03:16:56 GMT Frauke Denker_2 2006-07-08T03:16:56Z https://community.hpe.com/t5/insight-remote-security/isee-with-proxy-squid/m-p/3819154#M85 Plase your help.<BR />I install:<BR />Isee 3.95<BR />Osem 1.4<BR />Webes 444<BR />Proxy squid 2.5<BR />Iexplorer v 6.02<BR /><BR />Osem send traps <BR />Wsea test send mail<BR />But Isee no send data to isee.americas.hp.com<BR /><BR />Iexplorer view: <A href="http://isee.americas.hp.com/mots/motserv" target="_blank">http://isee.americas.hp.com/mots/motserv</A> ; <A href="http://isee.americas.hp.com:80/mots/motserv" target="_blank">http://isee.americas.hp.com:80/mots/motserv</A><BR /><BR />Telnet isee.americas.hp.com 80 is ok<BR /><BR />Regards Rene<BR /><BR /> Thu, 06 Jul 2006 20:09:11 GMT https://community.hpe.com/t5/insight-remote-security/isee-with-proxy-squid/m-p/3819154#M85 Rene Mendez_4 2006-07-06T20:09:11Z https://community.hpe.com/t5/insight-remote-security/isee-with-proxy-squid/m-p/3819155#M86 Hello Rene,<BR />what do you want to monitor with ISEE? It it is a storage device like an EVA you surely need Webes but not OSEM.<BR />If you want to monitor a server like a proliant you will as well need the insight agents.<BR />If the wesea test sends an evetn but no ISEE case is generated type the command <BR />wsea status<BR />and check wether ISEE notification is enabled. Is not you can turn is on with <BR />desta isee on<BR />If OSEM does not send trapt to isee, check the OSEM view (setting --&gt; internal) wether communications to ISEE is enabled.<BR />You can as well check the corresponding logfile for any error messages, the default directory is <BR />C:\Program Files\Hewlett-Packard\OSEM\logs<BR />check the RSM_log.0.log<BR /><BR />If OSEM/Webes is configured correctly and everything works fine you should see the test events in the client user interface.<BR /><BR />An other thing is wether ISEE is really sending the events to HP. To check this, opened a console session and execute the command<BR />C:\Program Files\Hewlett-Packard\ISEE\RemoteSupport\config\iseeConnectivityTest.bat<BR />This should generate a manual connectivity test in the user interface. Click on the event and check the status - it should change to recieved and in the end to closed<BR />If this does not happen, check the ISEE logfile:<BR />C:\Program Files\Hewlett-Packard\ISEE\MotiveChorus\log\mad.log<BR />Hope this help a bit<BR />Frauke<BR /> Sat, 08 Jul 2006 03:16:56 GMT https://community.hpe.com/t5/insight-remote-security/isee-with-proxy-squid/m-p/3819155#M86 Frauke Denker_2 2006-07-08T03:16:56Z https://community.hpe.com/t5/insight-remote-security/isee-with-proxy-squid/m-p/3819156#M87 Plase how to verify if conexion with proxy es correctly.<BR /><BR />Regards<BR />Rene Mon, 10 Jul 2006 16:18:52 GMT https://community.hpe.com/t5/insight-remote-security/isee-with-proxy-squid/m-p/3819156#M87 Rene Mendez_4 2006-07-10T16:18:52Z