https://community.hpe.com/t5/insight-remote-support/hp-sim-isee-remote-support/m-p/4022404#M1141 <!--!*#-->After registering with HP i get the warranty information and then i get am error on the second tab.<BR /><BR />Remote Support System List <BR /><BR />Action Status Message: <BR /><BR /><BR />Fault<BR />Array<BR />(<BR /> [faultcode] =&gt; soapenv:Client<BR /> [faultstring] =&gt; Access denied: IP address is not trusted for root access.<BR /> [detail] =&gt; <BR />)<BR /><BR /> Mon, 18 Jun 2007 18:18:12 GMT Danny Villazon 2007-06-18T18:18:12Z https://community.hpe.com/t5/insight-remote-support/hp-sim-isee-remote-support/m-p/4022404#M1141 <!--!*#-->After registering with HP i get the warranty information and then i get am error on the second tab.<BR /><BR />Remote Support System List <BR /><BR />Action Status Message: <BR /><BR /><BR />Fault<BR />Array<BR />(<BR /> [faultcode] =&gt; soapenv:Client<BR /> [faultstring] =&gt; Access denied: IP address is not trusted for root access.<BR /> [detail] =&gt; <BR />)<BR /><BR /> Mon, 18 Jun 2007 18:18:12 GMT https://community.hpe.com/t5/insight-remote-support/hp-sim-isee-remote-support/m-p/4022404#M1141 Danny Villazon 2007-06-18T18:18:12Z https://community.hpe.com/t5/insight-remote-support/hp-sim-isee-remote-support/m-p/4022405#M1142 Hi,<BR /><BR />You need to check your firewall setting and 80 port this is the problem with connectivity.<BR /><BR />Thanks,<BR />Avinash Sun, 22 Jul 2007 08:32:20 GMT https://community.hpe.com/t5/insight-remote-support/hp-sim-isee-remote-support/m-p/4022405#M1142 Avinash Agarkar 2007-07-22T08:32:20Z