https://community.hpe.com/t5/insight-remote-support/hpcc-can-not-collect-data/m-p/4063531#M1237 Hi, all<BR />I've met a problem of hpcc. Onsite engineer had installed hpcc and when I did Equipment Search, I could find the information in attachment only, some one said this meaned that the hpcc had set up connection with backend but can not collect configuration. <BR />Data collect schedule is at 16:00 everyday, file had be created at (c:\Program Files\Hewlett-Packard\HP ISEE Support Messenger) Fri, 31 Aug 2007 03:08:36 GMT alphaaries 2007-08-31T03:08:36Z https://community.hpe.com/t5/insight-remote-support/hpcc-can-not-collect-data/m-p/4063531#M1237 Hi, all<BR />I've met a problem of hpcc. Onsite engineer had installed hpcc and when I did Equipment Search, I could find the information in attachment only, some one said this meaned that the hpcc had set up connection with backend but can not collect configuration. <BR />Data collect schedule is at 16:00 everyday, file had be created at (c:\Program Files\Hewlett-Packard\HP ISEE Support Messenger) Fri, 31 Aug 2007 03:08:36 GMT https://community.hpe.com/t5/insight-remote-support/hpcc-can-not-collect-data/m-p/4063531#M1237 alphaaries 2007-08-31T03:08:36Z