topic Re: ISEE SIM with RSP in Insight Remote Support

ISEE SIM with RSP

Dary — Wed, 17 Oct 2007 16:21:02 GMT

Hi all,

ISEE, Webes and OSEM has been installed to minoter my customer EVA and other deivices, If I install HPSIM with RSP, do I still need ISEE, Webes and OSEM? I know that RSP dose the same job as ISEE is doing, my question is do I still need OSEM and Webse? why?

Thanks;
Kash

Re: ISEE SIM with RSP

SANJAY MUNDHRA — Wed, 17 Oct 2007 19:51:55 GMT

For Supporting EVA the current method is to use ISEE , OSEM and Webes. HPSIM does not support EVA monitoring as of now and is supported in the next release due by Jan'08.

Re: ISEE SIM with RSP

Liem Nguyen — Thu, 18 Oct 2007 07:21:44 GMT

Hi Dary,

With EVA monitoring, you will need to keep it the same as of now (CV, WEBES, OSEM, ISEE version 3.95).

You then can migrate when the next version of RSP is available (Cowen release).

Hope this helps,

Re: ISEE SIM with RSP

Maurice Skubski_1 — Fri, 02 Nov 2007 02:23:47 GMT

and RSP includes: OSEM, Software Update Manager and the ISEE Client. But Software is updated automaticaly and OSEM is transparent to the user (everything is done in SIM). rms