topic Re: LINUX version of CMS. in Insight Remote Support

LINUX version of CMS.

tr10385 — Thu, 28 Feb 2008 07:38:37 GMT

Can you confirm if the Linux version of SIM has support for RSP?

Can we install and configure RSP A.05.00.33 or A.05.05.00 with Linux version of SIM.

Re: LINUX version of CMS.

ITRC Test-CH — Fri, 29 Feb 2008 05:44:30 GMT

Hello,

All of the released RSP versions are available with HP-SIM for Windows only at the moment. Refer to the latest version of the manual HP Service Esseintals Remote Support Pack, please.

Re: LINUX version of CMS.

tr10385 — Fri, 29 Feb 2008 06:38:04 GMT

Hi Werner

sorry to assign you the points for the response you gave.

Yeah, i had gone through the SE-RSP CMS requirements sheet and could not get any further details about the LINUX version of CMS with RSP supported. As you mentioned, the present version of SE-RSP is supported on Windows version of CMS.

Is there any BR for the LINUX version of CMS wit RSP as plugin with associated software packages.

This would help me great.

Re: LINUX version of CMS.

Liem Nguyen — Mon, 03 Mar 2008 13:37:29 GMT

If you are asking about CMS version for Linux & HP-UX, this has been brought up, but currently there is no plan and no specific Release yet.

Check back in 6 months and we may know something,

Regards,

Re: LINUX version of CMS.

tr10385 — Tue, 04 Mar 2008 11:04:23 GMT

Hi

I am looking for info. regarding installation and configuration of RSP A.05.00.33 or A.05.05.00 on SIM server with LINUX. If so which version of LINUX for SIM server and RSP plug in could be installed.

Re: LINUX version of CMS.

Liem Nguyen — Tue, 04 Mar 2008 13:13:27 GMT

Hi,

Linux servers can only be setup as Clients (or Managed Systems).

If configured, Linux sends incidents to CMS (which is a Windows Server that has SIM and RSP installed).

These are supported Linux managed systems:

ï · Red Hat Enterprise Linux 4 (AMD64, EM64T, x86)
ï · Red Hat Enterprise Linux 5 (AMD64, EM64T, x86)
ï · SUSE Linux Enterprise Server 9 (AMD64, EM64T, x86)
ï · SUSE Linux Enterprise Server 10 (AMD64, EM64T, x86)

See http://docs.hp.com/en/5992-3686/5992-3686.pdf for more.