topic Re: Replace ISEE on HP-UX servers? in Insight Remote Support

Replace ISEE on HP-UX servers?

Jenni Wolgast — Wed, 30 Jul 2008 19:02:09 GMT

Got an email from HP saying they are discontinuing ISEE as of 6/1/09 and that I need to switch to RSP... No big deal, so I look at the requirements for RSP and find I have to have an HP Prolient server running Windows... What the heck?? I have two 9000's running HP-UX and I now have to have a Windows server to monitor them?? Please tell me I'm missing something...

Re: Replace ISEE on HP-UX servers?

Liem Nguyen — Thu, 31 Jul 2008 13:39:02 GMT

Hi Jenni,

No, you are not missing anything. ISEE version 5 (or RSP) runs on Windows machine acting as CMS (Central Management Server), your HP-UX hosts and other platforms becoming Managed Systems (or Clients) of the CMS.
All hardware incidents are sent to the CMS first, from there, to HP Backend.

Regards,

Re: Replace ISEE on HP-UX servers?

Michael Wyant — Wed, 17 Sep 2008 15:54:47 GMT

Jenni,

My name is Mike Wyant, I am the ISEE TPL for the Great Lakes East Area. I would be happy to address any or all of your concerns regarding this issue. Please feel free to email me at michael.wyant@hp.com and we can start a dialogue. Thank you.

Re: Replace ISEE on HP-UX servers?

Lloyd Dolha — Tue, 23 Sep 2008 14:22:32 GMT

I've installed HP SIM on a unix box and was trying to configure it to monitor the other HP-UX servers and storage. This product is very complicated to use. I've decided to not use ISEE or HP SIM. The GUI acts flakey, is extremely slow, and the documentation to support this is unclear and complicated.

Re: Replace ISEE on HP-UX servers?

Olivier Masse — Fri, 26 Sep 2008 23:22:22 GMT

I have to second Lloyd's comments here.

I'll spare my own ranting but thought I'd mention I had an HP Service guy here today for some other matter. Looks like many customers are pissed as well about this.

Yet we have no choice but upgrade before June 2009, hey?