topic About remote support pack installation guide ！ in Insight Remote Support

About remote support pack installation guide ！

yuhongliang — Wed, 17 Sep 2008 01:41:50 GMT

Anyone Can tell me where I can download remote support pack installation guide,thank you!

Re: About remote support pack installation guide ！

fred Passeron — Wed, 17 Sep 2008 10:36:15 GMT

hi

http://docs.hp.com/en/netsys.html#Service%20Essentials%20Remote%20Support%20Pack

hope it helps

fred

Re: About remote support pack installation guide ！

yuhongliang — Thu, 18 Sep 2008 01:18:17 GMT

but I can't find the RSP installation guide!

Re: About remote support pack installation guide ！

tkc — Sun, 21 Sep 2008 13:11:52 GMT

go to the given link, and download the document under "Service Essentials Remote Support Pack" with title :

"A.05.10 HP Service Essentials Remote Support Pack Registration, Configuration and Usage for use with HP SIM 5.2.2"

or

"A.05.10 HP Service Essentials Remote Support Pack Registration, Configuration and Usage for use with HP SIM 5.2"