https://community.hpe.com/t5/insight-remote-support/problem-report-stalled/m-p/4292818#M1579 We get this error anytime SIM5 tries to call home for a part. Any idea what is going on? Thu, 23 Oct 2008 11:29:19 GMT Tuscani_1 2008-10-23T11:29:19Z https://community.hpe.com/t5/insight-remote-support/problem-report-stalled/m-p/4292818#M1579 We get this error anytime SIM5 tries to call home for a part. Any idea what is going on? Thu, 23 Oct 2008 11:29:19 GMT https://community.hpe.com/t5/insight-remote-support/problem-report-stalled/m-p/4292818#M1579 Tuscani_1 2008-10-23T11:29:19Z https://community.hpe.com/t5/insight-remote-support/problem-report-stalled/m-p/4292819#M1580 We are currently seeing the same issues. It looks like it started on 10/7/08 for us. There are entries like the following in the ISEE submitProxiedIncident.log<BR />****<BR />20081023_13:45:46 | SubmitIncident | error | OOSDataStore.cxx:602 | GetOOSAttribute: Unexpected Exception <BR />20081023_13:45:46 | SubmitIncident | error | extSubmitProxiedIncident.cxx:146 | The device 00000000864162de00000003000034eb is not enabled.<BR />20081023_13:45:46 | SubmitIncident | fatal | extSubmitProxiedIncident.cxx:204 | ERROR 25 during telemetry generation. Incident not submitted.<BR />****<BR />Trying to research if it could be configuration or firewall related on our side before contacting HP. Fri, 24 Oct 2008 12:44:00 GMT https://community.hpe.com/t5/insight-remote-support/problem-report-stalled/m-p/4292819#M1580 PSB_1 2008-10-24T12:44:00Z