topic OSEM - Faulting application ISEECTL.exe in Insight Remote Support

OSEM - Faulting application ISEECTL.exe

Jamie Coleman — Mon, 01 Dec 2008 01:49:36 GMT

I'm getting several of these errors each day in the application event log, which also coincide with events in the RSM_log.x files from OSEM.

Any ideas?

Cheers,

--------- Application Event Log

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 30/11/2008
Time: 8:08:50 PM
User: N/A
Computer:
Description:
Faulting application iseectl.exe, version 5.10.27.0, faulting module iseectl.exe, version 5.10.27.0, fault address 0x001b3d03.

--------- OSEM RSM_log.x.x

11/30/2008 08:08:23 SEVERE java.net.SocketException: Software caused connection abort: socket write error
at java.net.SocketOutputStream.socketWrite0(Native Method)
at java.net.SocketOutputStream.socketWrite(Unknown Source)
at java.net.SocketOutputStream.write(Unknown Source)
at com.compaq.ars.http.HttpProcessThread.send(HttpProcessThread.java:560)
at com.compaq.ars.http.HttpProcessThread.sendResponse(HttpProcessThread.java:545)
at com.compaq.ars.http.HttpProcessThread.run(HttpProcessThread.java:219)

Re: OSEM - Faulting application ISEECTL.exe

Jamie Coleman — Mon, 01 Dec 2008 01:56:07 GMT

Forgot to add versions

Win2K3 R2 SP2 x64
HPSIM 5.2 SP2 (C.05.02.02.00)
OSEM 1.4.7 / CRSM 10.6.4

Re: OSEM - Faulting application ISEECTL.exe

James Kennedy_4 — Wed, 03 Dec 2008 17:13:21 GMT

I'm having this same problem. Brand new build and brand new SIM 5.2.2 install.

Windows 2003 STD R2 32-bit

Re: OSEM - Faulting application ISEECTL.exe

Jamie Coleman — Wed, 03 Dec 2008 22:13:25 GMT

Likewise, brand new build. Next-next install.

I ended up opening a case.

Re: OSEM - Faulting application ISEECTL.exe

JKytsi — Thu, 11 Dec 2008 07:36:10 GMT

Any progress with this ? Getting lots of these too..

Faulting application iseectl.exe, version 5.10.27.0, faulting module iseectl.exe, version 5.10.27.0, fault address 0x001b3d03.

Re: OSEM - Faulting application ISEECTL.exe

Jamie Coleman — Sun, 14 Dec 2008 23:17:40 GMT

No progress as yet, HP support are still looking into it.

Re: OSEM - Faulting application ISEECTL.exe

Scott G Jones — Wed, 18 Feb 2009 18:05:21 GMT

Any news on this? I am getting the same messages on my 5.2 system.

Re: OSEM - Faulting application ISEECTL.exe

James Kennedy_4 — Fri, 20 Feb 2009 20:44:07 GMT

I wiped out and installed 5.3 fresh, dont' have this problem anymore. Have other problems, but not this one :)

Re: OSEM - Faulting application ISEECTL.exe

HRT — Thu, 12 Mar 2009 19:50:39 GMT

I'm getting the same error on my system. Same version, 5.2.2. A 5.3 upgrade really isn't an option for me right now, especially a full wipe and reinstall. Anyone got any ideas? The error is exactly the same, same address and everything. DL380 G5, SMH ver. 2.1.5.210, PSP 8.15B.

Dave

Re: OSEM - Faulting application ISEECTL.exe

Jamie Coleman — Thu, 19 Mar 2009 04:41:26 GMT

I've been told by HP support this is a known issue and should be fixed by applying the RSP A.05.20 upgrade tool that was released a few weeks ago, available via RSSWM.

http://docs.hp.com/en/5992-6181/5992-6181.pdf

There's a manual setup.exe you need launch. See the PDF.

Unfortunately I'm now having trouble with the upgrade tool, so I don't know whether it works or not...

Cheers,

Re: OSEM - Faulting application ISEECTL.exe

HRT — Tue, 15 Sep 2009 15:38:12 GMT

I've updated to 5.3 SP1 and the May hotfix. I am still getting the errors, although the version has changed.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000

Description:
Faulting application iseectl.exe, version 5.30.16.0, faulting module iseectl.exe, version 5.30.16.0, fault address 0x001e66d9.

Has anyone figured out a solution?

Dave

Re: OSEM - Faulting application ISEECTL.exe

lperez — Thu, 01 Oct 2009 13:32:42 GMT

I've also been getting the same since upgrading to SIM 5.3 SP1.

Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 10/1/2009
Time: 9:12:57 AM
User: N/A
Computer:
Description:
Reporting queued error: faulting application iseectl.exe, version 5.30.16.0, faulting module iseectl.exe, version 5.30.16.0, fault address 0x001e66d9.

Re: OSEM - Faulting application ISEECTL.exe

David C. Bordne — Mon, 23 Nov 2009 14:45:51 GMT

I'm getting the same error messages. Has anyone find a solution to this problem yet?