topic Re: ISEE installation procedure in Insight Remote Support

ISEE installation procedure

MAH_2 — Thu, 02 Apr 2009 05:09:15 GMT

Hi, I have installed a new Blade enclosure and EVA storage. I want to configure the ISEE on my servers.O.S is windows 2008 64 bit server.I want to know all the steps to install and configure ISEE.Can anybody help me?

Re: ISEE installation procedure

Andrew Claiborne — Thu, 02 Apr 2009 23:04:25 GMT

Hi Lintih,

ISEE has changed its name to Insight Remote Support.

If you have less than 50 servers, you might want to install Insight Remote Support Standard. The quick start guide is available here: http://docs.hp.com/en/5992-6211/index.html

If you have more than 50 servers, you should install HP Systems Insight Manager (HP SIM) with Remote Support Pack to get ISEE. The latest SIM information is available here: http://h18000.www1.hp.com/products/servers/management/hpsim/infolibrary.html

Best Regards,
-Andy Claiborne

Re: ISEE installation procedure

Steven Clementi — Tue, 21 Apr 2009 13:13:03 GMT

Linith:

Check this site for the new version of Remote Support for your EVA...

" http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBASE "

The base software and documentation can be found here.

If you need help with it, just ask.

Steven

Re: ISEE installation procedure

Alexander A — Tue, 21 Apr 2009 14:26:37 GMT

I have installed RSP on Windows 2008 once. I tried, but failed, to do it with any security features on: firewall, UAC and IEES. I advice you to turn them off before you start installation.

Also, according to one of the documents for RSP, Internet Explorer 64bit will not work with WEBES or SEA. You need to install another browser. (or possibly run SEA from somewhere else?)