topic re-initialized spop error in Insight Remote Support

re-initialized spop error

kholikt — Tue, 10 Feb 2004 04:15:31 GMT

I am running the spop initialization utility, but I get the error message of unable to configure motive error

Re: re-initialized spop error

Frauke Denker_2 — Wed, 11 Feb 2004 06:38:27 GMT

Hello,
it this the secord time you run it? You cannot run the utility twice without a reimage of your SPOP. IF the initialisation fails during the first run, a closer look to the error logs is needed. Please contact you local response center for further help.
Regards
Frauke

Re: re-initialized spop error

kholikt — Wed, 11 Feb 2004 08:28:26 GMT

just wondering the cd that come with my spop server is it the server image.

But I never see it stated that it contain the isee

Re: re-initialized spop error

Frauke Denker_2 — Wed, 11 Feb 2004 10:02:19 GMT

Hello,
after imageing the SPOP, you need to install the ISEE Software using the installation utility (icon on the desktop), than registate the SPOP and install the client. A complete discription of all that needs to be done to install the software can be found in the "getting started guide for the AC".
Regards
Frauke

Re: re-initialized spop error

kholikt — Wed, 11 Feb 2004 22:23:20 GMT

Just wondering, is there any way that I can obtain the SPOP recovery CD as I need it to re-image my spop server

Re: re-initialized spop error

Frauke Denker_2 — Mon, 16 Feb 2004 15:32:44 GMT

Hello,
the SPOP image CDs should have been delivered with the SPOP. The installed image is always included on 3 CDs. These contain a ghost image of the SPOP.
Regards
Frauke