https://community.hpe.com/t5/insight-remote-support/rssm-fails-to-initialize/m-p/4495281#M2272 Hi Winni,<BR /><BR />To test the RSSWM connectivity use<BR /><BR /><A href="https://rsswm.software.hp.com/proc/rps/stats" target="_blank">https://rsswm.software.hp.com/proc/rps/stats</A><BR /><BR />Hope this helps - regards,<BR /><BR />Steve.B.<BR /> Fri, 11 Sep 2009 12:02:51 GMT Steve Begley 2009-09-11T12:02:51Z https://community.hpe.com/t5/insight-remote-support/rssm-fails-to-initialize/m-p/4495280#M2271 Hallo, I installed on an new machine HSPIM 5.3 SP1 and RSP 5.3, when it comes to test the Connectivity to the HP Support Center I got a message Failed to connect to the HP support Center. In the C:\Program Files\HP\CM\Log\CM_GL_TESTPACKAGE_WIN_install.log I see an error rsswm.policy.hp.com:443 Error connecting configuration Server. The custoer say that the proxy values enttered are correct. Is there a way to test the connection to rsswm.policy.hp.com, rsswm.software.hp.com services.isee.hp.com/version does work it gave me 05.30.08.868 back. any idee about that. <BR />Thank you Winni Thu, 10 Sep 2009 14:23:26 GMT https://community.hpe.com/t5/insight-remote-support/rssm-fails-to-initialize/m-p/4495280#M2271 Winfried Baur 2009-09-10T14:23:26Z https://community.hpe.com/t5/insight-remote-support/rssm-fails-to-initialize/m-p/4495281#M2272 Hi Winni,<BR /><BR />To test the RSSWM connectivity use<BR /><BR /><A href="https://rsswm.software.hp.com/proc/rps/stats" target="_blank">https://rsswm.software.hp.com/proc/rps/stats</A><BR /><BR />Hope this helps - regards,<BR /><BR />Steve.B.<BR /> Fri, 11 Sep 2009 12:02:51 GMT https://community.hpe.com/t5/insight-remote-support/rssm-fails-to-initialize/m-p/4495281#M2272 Steve Begley 2009-09-11T12:02:51Z