topic HP SIM 5.3 SP1 with RSA 0530 with Webes 5.5 SP1 in Insight Remote Support https://community.hpe.com/t5/insight-remote-support/hp-sim-5-3-sp1-with-rsa-0530-with-webes-5-5-sp1/m-p/4547855#M2424 I have installed HP SI 5.3 SP1 with Webes 5.5 SP1.<BR /><BR />When i have one incident nothing talk me from HP. <BR /><BR />Anyone knows if i have to do anything a internal HP ???? O have to put an adress electronic for send incidents ??? what is the adress electronic ???? Thu, 10 Dec 2009 15:48:34 GMT Jorge Arquillo Mantas 2009-12-10T15:48:34Z HP SIM 5.3 SP1 with RSA 0530 with Webes 5.5 SP1 https://community.hpe.com/t5/insight-remote-support/hp-sim-5-3-sp1-with-rsa-0530-with-webes-5-5-sp1/m-p/4547855#M2424 I have installed HP SI 5.3 SP1 with Webes 5.5 SP1.<BR /><BR />When i have one incident nothing talk me from HP. <BR /><BR />Anyone knows if i have to do anything a internal HP ???? O have to put an adress electronic for send incidents ??? what is the adress electronic ???? Thu, 10 Dec 2009 15:48:34 GMT https://community.hpe.com/t5/insight-remote-support/hp-sim-5-3-sp1-with-rsa-0530-with-webes-5-5-sp1/m-p/4547855#M2424 Jorge Arquillo Mantas 2009-12-10T15:48:34Z Re: HP SIM 5.3 SP1 with RSA 0530 with Webes 5.5 SP1 https://community.hpe.com/t5/insight-remote-support/hp-sim-5-3-sp1-with-rsa-0530-with-webes-5-5-sp1/m-p/4547856#M2425 What's necessary and what's to do to send automatic service incidents to HP is described the manuals you can download from <A href="http://docs.hp.com/en/netsys.html#Remote%20Support%20Pack" target="_blank">http://docs.hp.com/en/netsys.html#Remote%20Support%20Pack</A> .<BR /><BR />Regards, Werner Fri, 11 Dec 2009 06:49:44 GMT https://community.hpe.com/t5/insight-remote-support/hp-sim-5-3-sp1-with-rsa-0530-with-webes-5-5-sp1/m-p/4547856#M2425 ITRC Test-CH 2009-12-11T06:49:44Z Re: HP SIM 5.3 SP1 with RSA 0530 with Webes 5.5 SP1 https://community.hpe.com/t5/insight-remote-support/hp-sim-5-3-sp1-with-rsa-0530-with-webes-5-5-sp1/m-p/4547857#M2426 I have no notification when i have a test event.<BR /><BR />Where i can view what is ocurrs ? In logs in what directories ?<BR /><BR />A lot of thanks.... Sun, 13 Dec 2009 15:09:37 GMT https://community.hpe.com/t5/insight-remote-support/hp-sim-5-3-sp1-with-rsa-0530-with-webes-5-5-sp1/m-p/4547857#M2426 Jorge Arquillo Mantas 2009-12-13T15:09:37Z