https://community.hpe.com/t5/insight-remote-support/rsswm-error/m-p/4581505#M2518 Which version of IRS are you using, 5.3?? <BR />If I am not mistaken, this issue has been resolved in WEBES 5.6 Update 2 (with 5.4). Recommend that you upgrade to this version. <BR /><BR />-TT Mon, 01 Mar 2010 09:25:14 GMT Taha Tungekar 2010-03-01T09:25:14Z https://community.hpe.com/t5/insight-remote-support/rsswm-error/m-p/4581504#M2517 I installed IRS Standard and everything installed OK and I was able to bring up all the tools ie RSSWM,WEBES and IRS Console. I went back after two weeks or so and tried to bring up RSSWM and it fails to start and tells me "ERROR your country/region is not set" and then its closes. It tells me to run RSSWM configuration shortcut which does not exist. This is the second time this has happened. I hate to have to do a complete re-install again. Wed, 10 Feb 2010 16:57:54 GMT https://community.hpe.com/t5/insight-remote-support/rsswm-error/m-p/4581504#M2517 SantokhB 2010-02-10T16:57:54Z https://community.hpe.com/t5/insight-remote-support/rsswm-error/m-p/4581505#M2518 Which version of IRS are you using, 5.3?? <BR />If I am not mistaken, this issue has been resolved in WEBES 5.6 Update 2 (with 5.4). Recommend that you upgrade to this version. <BR /><BR />-TT Mon, 01 Mar 2010 09:25:14 GMT https://community.hpe.com/t5/insight-remote-support/rsswm-error/m-p/4581505#M2518 Taha Tungekar 2010-03-01T09:25:14Z