topic Re: Version 5.40 IRS standard Install question in Insight Remote Support

Version 5.40 IRS standard Install question

SantokhB — Tue, 16 Feb 2010 01:17:44 GMT

I am installing the new version of IRS standard. The install goes thru fine but when I try to bring up Webes it tell me that Webes is not ready. If I look at the task manager it tells me that database is not ready. How long does this take for the database to get ready in this version.

Re: Version 5.40 IRS standard Install question

ITRC Test-CH — Wed, 17 Feb 2010 08:32:20 GMT

This effect can happen with every WEBES V5.6 installation.
Check that the PostgreSQL servie is running.
Check that the WEBES databases do exist.
Possibly retype the password in the properties of the PostgreSQL service.
A short description can be found in C:\Program Files\HP\Installer\WEBES\PostgreSQL.htm

Regards, Werner

Re: Version 5.40 IRS standard Install question

SantokhB — Wed, 17 Feb 2010 16:13:13 GMT

Thanks Werner.

I removed everything, disabled McAfee and ran the latest Webesclean tool and then re-installed. This time it went in clean and was happy....so was I!