topic errors installing insight remote standard software in Insight Remote Support

errors installing insight remote standard software

Kalpeshn — Wed, 03 Mar 2010 15:56:55 GMT

I manage to install the sofware with no problems on a windows 2008 storage server. (X1800 storage server). When i open the insight remote console the first time, i get the discover page after 10 minutes. When you try to discover devices you get the error below.

unable to load /ajax discosettings?dojo.preventcache=1267527050775 status:12029

The desta service also keeps stopping. I have reloaded the OS on the server and tried again and still the same problem.

Re: errors installing insight remote standard software

ehuang — Wed, 03 Mar 2010 20:59:03 GMT

Do you see "PostgreSQL" unders "services"? Is it running?

Re: errors installing insight remote standard software

Kalpeshn — Thu, 04 Mar 2010 16:59:24 GMT

No, i don't see the PostgreSQL service under services.