topic Re: Warranty reports in Insight Remote Support

Warranty reports

sdb_2 — Thu, 08 Apr 2010 08:17:01 GMT

Hi,

Is it possible to generate a weekly warranty report of all the servers managed by hpsim?

I know you can generate a report manually via reports -> manage reports -> Warranty-Contract-Servers. But I would like to generate such a report weekly and have it mailed to me.

Is it also possible to let hpsim do a check on the generated report and send me an alert if a server is almost at the end of its warranty period?

Can anyone help me with this?

Thanks.

Re: Warranty reports

Rancher — Thu, 08 Apr 2010 15:24:26 GMT

I am not sure about automating the reports. However, SIMS will automatically send you an alert when the warranty expires in 90 days, and then again at 30 days I believe.

Re: Warranty reports

sdb_2 — Fri, 09 Apr 2010 04:42:34 GMT

Thanks for your answer. Maybe, can I do this with the "custom tools" part in hpsim?