topic RSCC problems in Insight Remote Support https://community.hpe.com/t5/insight-remote-support/rscc-problems/m-p/4632371#M2689 Hello,<BR /><BR />I have got problems with collecting EVA log under RSC 5.4. At firs look I had no problems to install RSC 5.4 and all its commponents. There were also no problems with regitering RSC, discaverig EVA, Checking worrenty and entitlement but I cannot generate EVA collection report because I have no entries for CV login data (Storage servces tab under Remote Support Configuration and Services). It looks that I have a problem with RSCC. <BR />In Unified Collector folder I have got a log named Sim IntegrationFailed with info: mxcollection cannot emit XML while DTFLANG is not set.<BR /><BR />I will aprporiate your help.<BR /><BR />More detail about my installation:<BR /><BR />CMS server - W2K8 Sp1 standard (32bit) with installed:<BR />-Insight Control Suite 3.1 (HP SIM 5.30 sp1 wit additional patches)<BR />-RSC 5.40<BR />-CV 9.2<BR /><BR />Regards,<BR />Jola<BR /><BR /> Wed, 12 May 2010 10:40:08 GMT Jolanta Sulima 2010-05-12T10:40:08Z RSCC problems https://community.hpe.com/t5/insight-remote-support/rscc-problems/m-p/4632371#M2689 Hello,<BR /><BR />I have got problems with collecting EVA log under RSC 5.4. At firs look I had no problems to install RSC 5.4 and all its commponents. There were also no problems with regitering RSC, discaverig EVA, Checking worrenty and entitlement but I cannot generate EVA collection report because I have no entries for CV login data (Storage servces tab under Remote Support Configuration and Services). It looks that I have a problem with RSCC. <BR />In Unified Collector folder I have got a log named Sim IntegrationFailed with info: mxcollection cannot emit XML while DTFLANG is not set.<BR /><BR />I will aprporiate your help.<BR /><BR />More detail about my installation:<BR /><BR />CMS server - W2K8 Sp1 standard (32bit) with installed:<BR />-Insight Control Suite 3.1 (HP SIM 5.30 sp1 wit additional patches)<BR />-RSC 5.40<BR />-CV 9.2<BR /><BR />Regards,<BR />Jola<BR /><BR /> Wed, 12 May 2010 10:40:08 GMT https://community.hpe.com/t5/insight-remote-support/rscc-problems/m-p/4632371#M2689 Jolanta Sulima 2010-05-12T10:40:08Z