https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715677#M3053 Included in SIM6.2, is the RSP part supported yet if it is on a virtual machine? Thanks. Fri, 19 Nov 2010 20:56:38 GMT ehuang 2010-11-19T20:56:38Z https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715677#M3053 Included in SIM6.2, is the RSP part supported yet if it is on a virtual machine? Thanks. Fri, 19 Nov 2010 20:56:38 GMT https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715677#M3053 ehuang 2010-11-19T20:56:38Z https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715678#M3054 Yes it is, it has been since RSSWM 5.40 package. The one caveat is, that you have to assign the VM the serial number and product number of the Host system, so the VM will show up in WEBES and send events. Good Luck! Sat, 20 Nov 2010 13:28:43 GMT https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715678#M3054 Michael Wyant 2010-11-20T13:28:43Z https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715679#M3055 Yep, we have it running here on a virtual server. Sun, 21 Nov 2010 06:51:53 GMT https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715679#M3055 Rob Buxton 2010-11-21T06:51:53Z https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715680#M3056 Thanks. Michael and Rob, I want to make sure I heard it right. If I install my HP SIM on a vmware virtual machine, would the HP "phone-home" service work? As far as I know, the SIM6.0 didn't support it. Mon, 22 Nov 2010 14:34:44 GMT https://community.hpe.com/t5/insight-remote-support/rsp-remote-support-pack-supported-on-a-virtual-machine-yet/m-p/4715680#M3056 ehuang 2010-11-22T14:34:44Z