topic Re: IRS installation problem in Insight Remote Support

IRS installation problem

JMS G — Sat, 27 Nov 2010 14:21:34 GMT

Hi I tried to Installed HP IRS 5.50 in windows server 2008 32bit but during installation it was giving error 1158 Populating strings in setup.ini are valid. i want to aske help regarding this issue..

Thank you

Re: IRS installation problem

Ali — Sun, 12 Dec 2010 17:53:35 GMT

HI JMS,

make sure you are connected to Internet while installing IRS.

disable the firewall during installation.

thanks,
Aftab

Re: IRS installation problem

Sudhakar Subramaniam — Fri, 17 Dec 2010 08:56:35 GMT

This is an issue specific to the installation of IRS on Windows 2008
The installation has to be performed by the local Administrator himself.

An attempt to run the installation again after logging in as the local Administrator may fail, with the same error.

In that case, the temp folder under Documents and Settings for each user that attempted the install needs to be cleaned.

After this, attempt the installation and it should be successful.