topic HP SIM-----not able to capture events from Client in Insight Remote Support

HP SIM-----not able to capture events from Client

Rakesh Poolakkil — Fri, 14 Jan 2011 05:47:18 GMT

Kindly provide the settings to be done for HP SIM configuration.
We have installed and configured HP SIM Server.HP SIM has discovered new client and the communication also fine.
But we are not able to capture events from client.
We have trien by sending the Test Event from HP WBEM.
Kindly Provide a solution.

Re: HP SIM-----not able to capture events from Client

Murali_V — Sat, 15 Jan 2011 10:42:13 GMT

Hi Rakesh,
Issue seems to be with the management agents, have you installed management agents?
Also, install complete ProLiant Support pack.
And, what is the client server model and operating system installed?

Or, you may just run repair agents to fix this.

Regards,
Murali Mohan