topic Re: SIM 6.2 on VM in Insight Remote Support

SIM 6.2 on VM

Alice Seeley — Thu, 03 Mar 2011 12:49:41 GMT

Is running SIM or RSA on a 64-bit Windows 2008 R2 VM supported? In the install and config guide it mentions 32-bit Windows 2008R2 VM and I need to be sure since the only option available at this customer is 64-bit VM.

Re: SIM 6.2 on VM

Alice Seeley — Thu, 03 Mar 2011 18:05:32 GMT

Actually just spoke with support and was told any windows host 2008 or 2003 64 bit is supported. Th Virtual Machine host needs to be an esx server. So the SIM server would be an ESX server?

Re: SIM 6.2 on VM

ITRC Test-CH — Fri, 04 Mar 2011 05:30:19 GMT

Hi Alice,

The exact criteria on which VM SIM with IRS is supported is described in the IRS release notes, which are aslo available on http://www.hp.com/go/insightremoteadvanced-docs .

Regards, Werner

Re: SIM 6.2 on VM

Alice Seeley — Fri, 04 Mar 2011 12:22:34 GMT

thank you, once I read through the guides for both sim and ira, I found my answer.