topic Re: ISEE and VMWARE in Insight Remote Support

ISEE and VMWARE

jpmartin — Tue, 22 Jan 2008 15:49:09 GMT

Hi,

i saw before that VMWARE hypervisor supports ISEE, and i try to install it on a 3.02 with a failure, is it really supported ?

[root@node1 isee]# ./install.sh
Suitable JRE rpm package was not found.
Proceeding to install suitable JRE.
JRE installation successful in /usr/java/j2re1.4.2_13/bin
Checking for existing ISEE installation
ERROR: ISEE upgrade failed. See /var/opt/hpservices/installationNotes for details.
Could not install ISEE. Exiting installation.

[root@noded1 isee]# more /var/opt/hpservices/installationNotes
#################### Begin ISEEPlatform Installation Tue Jan 22 16:32:40 CET 2008 ####################
JRE version is not suitable
Suitable JRE rpm package was not found.
Proceeding to install suitable JRE.
JRE installation file is j2re-1_4_2_13-linux-i586.rpm
JRE installation successful in /usr/java/j2re1.4.2_13/bin
Checking for existing ISEE installation
No existing ISEE installation found.
ISEE installation file is ISEEPlatform-5.1.395-500.32.i386.rpm
error: Failed dependencies:
libICE.so.6 is needed by ISEEPlatform-5.1.395-500.32
libSM.so.6 is needed by ISEEPlatform-5.1.395-500.32
libX11.so.6 is needed by ISEEPlatform-5.1.395-500.32
libXaw.so.6 is needed by ISEEPlatform-5.1.395-500.32
libXext.so.6 is needed by ISEEPlatform-5.1.395-500.32
libXmu.so.6 is needed by ISEEPlatform-5.1.395-500.32
libXt.so.6 is needed by ISEEPlatform-5.1.395-500.32
ERROR: ISEE upgrade failed. See /var/opt/hpservices/installationNotes for details.
Could not install ISEE. Exiting installation.
#################### End ISEEPlatform Installation Tue Jan 22 16:32:50 CET 2008 ####################

Re: ISEE and VMWARE

Liem Nguyen — Tue, 22 Jan 2008 16:16:20 GMT

Please refer to this document for supported hardware and software:

ftp://ftp.hp.com/pub/services/hardware/info/isee_supported_hardware.pdf

Re: ISEE and VMWARE

jpmartin — Wed, 23 Jan 2008 08:31:20 GMT

I've used this document before trying to install ISEE, but missing some libraries, and i don't want to modify the Hypervisor without more instructions.

It is why i ask me if it's really supported ?

Re: ISEE and VMWARE

Liem Nguyen — Wed, 23 Jan 2008 14:16:38 GMT

Hi,

I do not see VMWARE hypervisor 3.02 on the Supported list, only VMware ESX Server 2.1.x, 2.5.*. (using Model 3 implementation which requires a CMS).

Bottom line:
1. Do not install ISEE Client software on these Servers. This will NOT work.

2. You may want to setup IM Agent to send traps to the CMS, this has been working for VMWare ESX 2.1.x and 2.5.x ((hypervisor only - not the guests)

Hope this helps,

Re: ISEE and VMWARE

jpmartin — Fri, 25 Jan 2008 06:28:21 GMT

Thank you for help