topic Proxy support for HP Remote Support Client? in Insight Remote Support

Proxy support for HP Remote Support Client?

Sarah Nordstrom — Tue, 25 Nov 2008 13:48:30 GMT

Does the HP Remote Support Client support proxy servers? The documentation says that the Remote Support Software Manager does, but doesn't say whether or not the Remote Support Client component does.

Re: Proxy support for HP Remote Support Client?

ITRC Test-CH — Wed, 26 Nov 2008 06:15:31 GMT

Hello Sarah,

These two parts access different instances with HP and have to be activated separately.
The access method is the same. Therefore both use the same proxy information.

Re: Proxy support for HP Remote Support Client?

Sarah Nordstrom — Wed, 26 Nov 2008 13:36:11 GMT

Great, thanks! (Solution: proxy support is the same for both components)