topic Re: WEBES v5.4 - Error Code: E2E in Insight Remote Support

WEBES v5.4 - Error Code: E2E

geraldo gassen — Mon, 27 Apr 2009 11:22:50 GMT

Hi all,
my customer installed the webes v5.4 and receives the message below to each 8h.

Version: 1.0
Error Code: E2E
Description: Webes HeartBeat test failed to log event. Webes may not be in running state.

I try the workaround:
DOS>net stop desta_service
DOS>net stop wccproxy
DOS>net start wccproxy
DOS>net start desta_service

Doesn't work...

is anybody known this problem this solved in the webes v 5.5?

Many thanks in advance.

Re: WEBES v5.4 - Error Code: E2E

avizen9 — Tue, 04 Apr 2017 08:09:28 GMT

Hello
Please go through below thread having similar issue, may it help you,

[broken link removed on <4/4/2017> by Mod]

Re: WEBES v5.4 - Error Code: E2E

geraldo gassen — Tue, 28 Apr 2009 11:26:10 GMT

Hi avizen9,
My version is 5.4 and the article version is 5.1 and 5.2.
In v 5.4 this problem should already be resolved.

Re: WEBES v5.4 - Error Code: E2E

Olivier Masse — Wed, 29 Apr 2009 00:51:37 GMT

These nasty E2E messages have been going on and on for ages, across multiple versions of WEBES. I've seen them a few times with WEBES 5.4 but it has been quite for a while for me now.

5.5 just got released, there's no mention of exactly what it fixes in the release notes but you might give it a try.

Good luck

Re: WEBES v5.4 - Error Code: E2E

Veli Körkkö — Wed, 29 Apr 2009 13:39:52 GMT

You can always stop the messages coming. Just do

DESTA WHC OFF

but this will disable the webes internal healthcheck completely.

_veli

Re: WEBES v5.4 - Error Code: E2E

Sebastian.Koehler — Mon, 10 Aug 2009 09:48:04 GMT

You should not disable the health check cause the director might fail and you would not notice.

E2Es will occur unless log notification is enabled. Log notification can be enabled from either the SEA Web User Interface or else from the command line using the command "wsea log prob on".

Regards,
Sebastian

Re: WEBES v5.4 - Error Code: E2E

JKytsi — Sun, 16 Aug 2009 15:41:03 GMT

Well... still getting the E2E errors. WEBES 5.5 patch1

Re: WEBES v5.4 - Error Code: E2E

geraldo gassen — Mon, 17 Aug 2009 11:13:06 GMT

upgrade the version.