topic Re: ISEE in Insight Remote Support

ISEE

f. halili — Tue, 26 May 2009 18:32:45 GMT

I have used and installed ISEE on single UX hosts to monitor itself before.

For centralized monitoring, we have an ISEE server on WIN and it's still polling a UX machine that's no longer valid. How and where can I remove the UX host entry from the ISEE server?

Thanks,
f. halili

Re: ISEE

Mel Burslan — Tue, 26 May 2009 19:31:23 GMT

It has been a long time since I have done this but roughly, you need to contact your HP rep to either get him/her to your data center to perform this or to get the administrator password to this windows machine. Once logged in as administrator to this windows machine, you need to launch the ISEE central control app and find the server you mention and delete it from the records. Details, like which menu item and where, elude me right now but you can feel your way thru the app. It is not rocket science.

Re: ISEE

f. halili — Wed, 27 May 2009 02:25:03 GMT

thanks!