topic Re: unable to send test event from hp ux managed host to rsp in Insight Remote Support

unable to send test event from hp ux managed host to rsp

Pawan Rawat_1 — Wed, 29 Jul 2009 11:15:36 GMT

Hi

Problem is I dont have anybody who can help me except this forum,so I am back again.
i have configured hp ux managed node and configured it in rsp as well.I can get all detail of this server in hp sim
When I check the syslog it says something like
cimserver[9528]: PGS10405: Failed to deliver an indicat
ion: PGS08001: CIM HTTP OR HTTPS CONNECTOR CANNOT CONNECT TO 127.0.0.1:50004. C
ONNECTION FAILED.

Any idea about this ?
or someone can tell me how to completely remove webes and its providers from hp ux
I think i need to install webes again

Thanks
Pawan

Re: unable to send test event from hp ux managed host to rsp

Pawan Rawat_1 — Wed, 29 Jul 2009 11:27:07 GMT

also

every thing is working fine in managed node hp ux 11iV2.

1 cimprovider -l -s output gives SFMProviderModule Status OK
2 monconfig command says EMS is enable and SysFaultMgmt is monitoring device
3 no error in command send_test_event -v disk_em
4 event detail can be seen with command
evweb eventviewer -L

My doubt is over WBEM ,how to completely remove this WBEM,swremove command gives some dependency error

Thanks
Pawan

Re: unable to send test event from hp ux managed host to rsp

Olivier Masse — Wed, 29 Jul 2009 12:02:08 GMT

Try this:

# evweb subscribe -b external -L

And confirm that is a subscription whose name starts with WEBES.

I think that for webes to subscribe to your server, it needs to be entitled in SIM. Confirm in the Remote Support panel in SIM that your server is entitled correctly. It needs to have at a minimum the country code, product number, and serial number.

I suggest you use "sfmconfig -t -a" to send your test events instead of send_test_event. EMS is turned off when activating SFM, and few of its monitors remain active.

I also have some more info here, but it's becoming outdated:
http://omasse.blogspot.com/2009/02/oliviers-hot-tips-to-monitor-hp-ux.html

If this helps, please assign points.

Good luck

Re: unable to send test event from hp ux managed host to rsp

Bill Beardshaw — Wed, 29 Jul 2009 18:09:22 GMT

I had the same issue on several of my HP-UX nodes.

For this example my CMS is named na-sim

Run this command on your HP-UX Server

cimsub -lh | grep 50004

This command will show the destination of your wbem events.

For my server it looks like this.

cimsub -lh | grep 50004
root/cimv2:CIM_IndicationHandlerCIMXML.HPSIM_na-sim https://10.254.80.14:50004/cimom/listen1
root/cimv2:CIM_IndicationHandlerCIMXML.HPSIM_na-sim https://10.254.80.14:50004/cimom/listen1

If your CMS IP address is not shown then you have the same issue I had. Until you can clean up these incorrect entries you cannot subscribe to wbem events.

If you send me the output from these two commands I will give you a command that will clean up the incorrect entries and allow you to subscribe to wbem events again.

Here are the commands. Replace na-sim with the name of your CMS.

cimsub -lf | grep na-sim

cimsub -lh | grep na-sim

Re: unable to send test event from hp ux managed host to rsp

Pawan Rawat_1 — Thu, 30 Jul 2009 07:08:04 GMT

Hi

Thanks Bill,you seems to be right
your cmd not showing cms ip instead its shwing Loopback ip
cimsub -lh | grep 50004
root/cimv2:CIM_IndicationHandlerCIMXML.HPSIM_ https://127.0.0.1:50004/cimom/listen1

Last two command output
cimsub -lh | grep CMSHostName
root/cimv2:CIM_IndicationHandlerCIMXML.HPSIM_CMSHostName
https://127.0.0.1:50004/cimom/listen1

cimsub -lf | grep CMSHostName
root/cimv2:HPSIM__0 "select * from HP_DeviceIndication"

also i dont have cms host name entry in host file.

I am eagerly waiting for your reply

Hi Oliver

I have already done what you told me ,that did not help

Thanks
Pawan

Re: unable to send test event from hp ux managed host to rsp

Bill Beardshaw — Thu, 30 Jul 2009 12:47:47 GMT

Pawan

Here is what I know.

If you have incorrect entries for your CMS in the output from

cimsub -lf

or

cimsub -lh

then the subscriptions will not work. Even if you try to re-subscribe to the wbem events from the CMS (HP SIM) it does not replace the incorrect entries.

I found that removing these entries and then re-subscribing to the wbem events fix my issue.

You need to look at the full output from cimsub -lf and cimsub -lh to find any entries that contain incorrect CMS destinations or IP address.

Without seeing the full output from your commands I cannot give you the exact syntax.

Here are the commands I ran to clean up the incorrect entries on my servers.

replace xxxxxx with the name of your CMS or incorrect IP address.

cimsub -ra -n root/cimv2 -F root/cimv2:HPSIM_na-sim_0 -H root/cimv2:CIM_IndicationHandlerCIMXML.HPSIM_xxxxxx

cimsub -ra -n root/cimv2 -F root/cimv2:HPSIM_na-sim_1 -H root/cimv2:CIM_IndicationHandlerCIMXML.HPSIM_xxxxxx

Once the incorrect entries are removed you can go back to HP SIM and subscribe to wbem events.

Bill

Re: unable to send test event from hp ux managed host to rsp

Pawan Rawat_1 — Fri, 31 Jul 2009 12:10:26 GMT

Hi Bill

I tried both command
cimsub -ra -n root/cimv2 -F root/cimv2:HPSIM_na-sim_0 -H root/cimv2:CIM_IndicationHandlerCIMXML.HPSIM_xxxxxx

cimsub -ra -n root/cimv2 -F root/cimv2:HPSIM_na-sim_1 -H root/cimv2:CIM_IndicationHandlerCIMXML.HPSIM_xxxxxx

But it says subscriber not available
in place of xxxx I am giving my sim host name or sim ip address,I also try giving Loopback ip here but same error

Thanks
Pawan

Re: unable to send test event from hp ux managed host to rsp

Bill Beardshaw — Fri, 31 Jul 2009 12:15:10 GMT

I did miss removing the name of my hosts na-sim. You need to also replace that with what you are trying to remove.

Can you email me the output from your commands.

cimsub -lf

cimsub -lh

I can then take a look and see what I recommend you try to remove.

Re: unable to send test event from hp ux managed host to rsp

Pawan Rawat_1 — Fri, 31 Jul 2009 12:34:44 GMT

Hi Bill

Sending you both attachment
Plz open it with wordpad to see in better alignment

Thanks
Pawan

Re: unable to send test event from hp ux managed host to rsp

Pawan Rawat_1 — Fri, 31 Jul 2009 12:36:55 GMT

here is cimsub -lh output

Thanks
Pawan

Re: unable to send test event from hp ux managed host to rsp

Bill Beardshaw — Fri, 31 Jul 2009 12:59:35 GMT

Pawan,

Thanks for the output. It looks like you are having a different issue then I.

I had bogus entries when I checked the output from cimsub -lf and -lh.

From what you sent me it looks like you have not been able to subscribe to wbem events.

Is your CMS Windows or HPUX? I assume Windows as RSP does not work on HPUX as far as I know.

What output do you get when you try to subscribe to wbem events from the CMS?

Have you looked at System Event Analyzer to see if there are any entries for your HPUX servers?

Here is a site I found very useful. It is a demo of setting up HPUX and Windows servers.

https://ebcgws.houston.hp.com/SDP_Content/ContentItems/Global/200812041032311370101690/framework/html/StartFramework.ht

Bill

Re: unable to send test event from hp ux managed host to rsp

Pawan Rawat_1 — Mon, 03 Aug 2009 10:43:56 GMT

Hi Bill

sorry for delay,
I finally got my hp ux trap in sim installed in windows

so
hp ux client support rsp on windows

I removed webes and sysfaultmgmt and installed it again.
Also from syslog i found some mismatch in host name so also some modification in host name for cms in host file of hp ux client

finally I can see test event and status closed by hp.
Thank you for support,Bill and Olivir

Thanks
Pawan

Re: unable to send test event from hp ux managed host to rsp

Pawan Rawat_1 — Mon, 03 Aug 2009 10:45:16 GMT

problem solved,closing thread

Thanks
Pawan