topic Re: How to check RSP 5.30 Standard Edition in Insight Remote Support

How to check RSP 5.30 Standard Edition

Ralf Gerresheim — Thu, 14 Jan 2010 15:30:09 GMT

Hi,
I've installed RSP 5.30 Standard Edition on a Proliant Server just for "Calling Home" for two EVA8400 systems. Command View 9.1 is also istalled on that server.
All the configurations are done.
Server and EVA are discovered successfully.

How can I check, that "Calling Home" will work if a error on the EVA systems occur (without generating an error by myself)?

Re: How to check RSP 5.30 Standard Edition

Andrew Claiborne — Fri, 15 Jan 2010 16:23:31 GMT

Hi Ralf,

Does executing "wccproxy test" on the Command View server give you the verification you need?

Best Regards,
-Andy

Re: How to check RSP 5.30 Standard Edition

Ralf Gerresheim — Mon, 18 Jan 2010 07:41:34 GMT

Hi Andy,

thats absolutely the correct answer.
You can see the status in the System Event Analyzer (SEA) (status: delivered, ISEE,...)
Thanks.
Ralf