topic Re: Insight remote support with ESX 3x in Insight Remote Support

Insight remote support with ESX 3x

douglas carson_1 — Mon, 01 Feb 2010 22:34:02 GMT

Hi guys,
I was wondering if anyone had tried monitoring ESX 3x hosts with insight remote support?
Does anyone know which version of insight manager agents required?

Thanks
DC

Re: Insight remote support with ESX 3x

Uwe Zessin — Tue, 02 Feb 2010 08:25:50 GMT

Usually there is only one version of the 'hpmgmt' package that matches to an ESX release. I go to the support pages of a recent server (the change that the links in the back-end database are maintained properly is more likely) and select the ESX release. If I can't find it, I look at other model's support pages before giving up.

Re: Insight remote support with ESX 3x

Rob Buxton — Mon, 08 Feb 2010 02:47:39 GMT

It's more like you need the latest agent release for the latest release of ESX. I'm not aware of any issues using the most up to date agents with older versions of ESX.

Re: Insight remote support with ESX 3x

Olivier Masse — Mon, 08 Feb 2010 19:10:43 GMT

I've been able to make it work with ESX 3.5 using the 8.2.0 agents where you simply have to set the CMS as the SNMP trap destination. I had trouble with the agents prior to 8.2.0 so I'd avoid older agents if possible.

Olivier

Re: Insight remote support with ESX 3x

Uwe Zessin — Mon, 08 Feb 2010 19:17:30 GMT

I've checked some installation logs and found I have worked with 8.0.0, 8.1.0, 8.2.0 and so on. According to a screen shot even the old 8.0.0 was able to send a memory ECC problem to HPSIM.

Re: Insight remote support with ESX 3x

douglas carson_1 — Sat, 27 Feb 2010 10:49:29 GMT

Thanks guys for the replys