topic Getting Link Dead Notification in timely Fashion in Insight Remote Support

Getting Link Dead Notification in timely Fashion

Nirmal G — Wed, 18 Aug 2010 18:42:05 GMT

Hello Guys,

In one of the BL860c server I have configured RSP. Whenever I send the test alert it is fine. Apart from this, system is keep on sending false event in timely fashion (say 22 hrs) daily. I have cross verified with FC connectivity physically, its perfect. Attached is the logs. Please suggest me get rid of this problem.

Re: Getting Link Dead Notification in timely Fashion

Michael Leu — Sun, 29 Aug 2010 13:09:51 GMT

I just recently got a very similar problem solved by HP support. There seem to be a known issue affecting OnlineDiag B.11.31.05.06 if you have a large number of files in /var/stm/os/log/logXX.raw.

This is the procedure that HP did on my system:
1) Stop cimserver
# cimserver -s

2) Stop diaglogd (using dsd command in cstm)
# cstm
cstm> dsd
and then select 'diaglogd' to stop

3) check that diaglogd is not running
# ps -ef | grep diaglogd

4) Stop oserrlogd
# /sbin/init.d/oserrlog stop

5) Delete the error log files
# rm /var/psb/oselogs/osel*

6) Start oserrlogd
# /sbin/init.d/oserrlog start

7) Start diaglogd (using dsu command in cstm)
# cstm
cstm>dsu
and then select 'diaglogd' for startup.

8) Start cimserver
# cimserver

After that I updated to the newest DiagProdCollection
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=DiagProdCollection

Re: Getting Link Dead Notification in timely Fashion

Nirmal G — Thu, 02 Sep 2010 13:11:04 GMT

Thanks Michael,

Does this latest Product require a reboot ??

Re: Getting Link Dead Notification in timely Fashion

Michael Leu — Thu, 02 Sep 2010 13:12:03 GMT

No reboot required.

Re: Getting Link Dead Notification in timely Fashion

Nirmal G — Mon, 06 Sep 2010 01:33:45 GMT

Thanks a Ton Micheal. The Solution U provided is working wonderful. :-)

Re: Getting Link Dead Notification in timely Fashion

Nirmal G — Mon, 06 Sep 2010 01:35:06 GMT

Fixed the issue by the given Solution.