https://community.hpe.com/t5/insight-remote-support/severity-setup-for-e-mails-in-irss/m-p/5364525#M4281 <P>Hello all,</P><P>&nbsp;</P><P>is it possible to set a filter in IRSS that only E-Mail's relating critical events, which opened a case at HP, are sent from the IRSS to the customer?</P><P>&nbsp;</P><P>By default, every event which occurs in the notification log of SEA will trigger an E-Mail to the customer (EVA CA-Event's, Discovered System Events,&nbsp;predictive error events, etc.). I only want to see those events which opened a service case at HP. In IRSA, I can set up a event handler with that definition, is it possible in IRSS too?</P><P>&nbsp;</P><P>Bernd&nbsp;</P> Mon, 17 Oct 2011 20:36:35 GMT Bernd Theobalt 2011-10-17T20:36:35Z https://community.hpe.com/t5/insight-remote-support/severity-setup-for-e-mails-in-irss/m-p/5364525#M4281 <P>Hello all,</P><P>&nbsp;</P><P>is it possible to set a filter in IRSS that only E-Mail's relating critical events, which opened a case at HP, are sent from the IRSS to the customer?</P><P>&nbsp;</P><P>By default, every event which occurs in the notification log of SEA will trigger an E-Mail to the customer (EVA CA-Event's, Discovered System Events,&nbsp;predictive error events, etc.). I only want to see those events which opened a service case at HP. In IRSA, I can set up a event handler with that definition, is it possible in IRSS too?</P><P>&nbsp;</P><P>Bernd&nbsp;</P> Mon, 17 Oct 2011 20:36:35 GMT https://community.hpe.com/t5/insight-remote-support/severity-setup-for-e-mails-in-irss/m-p/5364525#M4281 Bernd Theobalt 2011-10-17T20:36:35Z