topic Re: ISEE Startup? in Insight Remote Support

ISEE Startup?

Justin Willoughby — Wed, 11 Dec 2002 20:39:51 GMT

I just rebooted a system I installed ISEE Standard on and can't get to http://hostname.domain.net:5060/start.html

Should this bit of ISEE start automatically when the system comes up?

- Justin

Re: ISEE Startup?

steven Burgess_2 — Wed, 11 Dec 2002 22:17:27 GMT

Hi Justin

Have you defined the port in /etc/services ?

Are you really attempting to connect to hostname.domain.net or are you masking your localhost and domain from the forum ?

Regards

Steve

Re: ISEE Startup?

Jeff Schussele — Wed, 11 Dec 2002 22:36:13 GMT

Hi Justin,

Is port 5060 allowed thru any firewalls and/or routers en route?

Jeff

Re: ISEE Startup?

Justin Willoughby — Thu, 12 Dec 2002 13:54:56 GMT

On a 2nd system I installed ISEE on and it seem to come up after rebooting. I am re-installing ISEE on the first sytem.

Anyone having the web interface to ISEE take 10+ minutes just to start? Is this normal?

- Justin

Re: ISEE Startup?

Eddie Warren — Thu, 12 Dec 2002 14:23:52 GMT

Hi Justin,

Check /sbin/rc2.d and insure hpservices is linking properly to /sbin/init.d/hpservices. I have ISEE installed on N-Classes and a RP8400 and the connection time takes about two minutes. I also used http://:5060/start.html If you are using DNS and are able to resolve the hostname it will work also.

Check glance and see if your system is under a heavy load when using your web brower to connect to ISEE.

Hope this helps.

Eddie

Re: ISEE Startup?

Justin Willoughby — Sun, 22 Dec 2002 06:48:43 GMT

HP is looking into the long wait time for the web interface to come up. They think it might have something to do with the two internal 72GB drives. They said there might be a issue with stm and these 72GB drives... We will see, HP is still looking into this.

- Justin