IRS 7.0.5 and P2000 G3 FC Array

Steve Thomas — Wed, 21 Nov 2012 09:19:05 GMT

I am running HP IRS 7.0.5 as a virtual machine on ESX. I have configured a HP P2000 G3 FC Array to communicate with IRS. I have discovered the P2000 and it is registered in IRS.

My issues are that on the 'Monitoring & Collections' screen the 'Monitoring' flag keeps going to a 'RED CROSS'.

When hovering over the cross I get the following:

Service : Subscription Manager

Type : SUBSCRIPTION

Status : FAILURE

Description : The WBEM subscription to msd-p2000fc1-01.msd.local has failed.

Detailed : 1. Check that the connectivity check has passed. Without connectivity, subscriptions will not succeed. 2. Check that the credentials are still valid.

Created : 2012/11/21 02:22:17

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Protocol : Simple Network Management Protocol Version 1 (SNMPV1)

Service : Subscription Manager

Type : SUBSCRIPTION

Status : SUCCESS

Description : Unable to determine whether the IRS host server is configured as an SNMP trap destination on msd-p2000fc1-01.msd.local.

Detailed : 1. Configuring the IRS host server as an SNMP trap destination must be performed manually on msd-p2000fc1-01.msd.local. 2. Verify that 172.30.2.14:162 is configured as a trap destination on msd-p2000fc1-01.msd.local 3. Validate the subscription by sending a test trap from msd-p2000fc1-01.msd.local.

Created : 2012/11/20 12:40:20

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Protocol : Web-Based Enterprise Management (WBEM)

Service : Session Connection

Type : CONNECTIVITY

Status : SUCCESS

Description : "Session Connection Send Request in Success";

Created : 2012/11/20 11:04:07

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Protocol : Simple Network Management Protocol Version 1 (SNMPV1)

Service : Query Connection

Type : CONNECTIVITY

Status : FAILURE

Description : /172.30.1.51 1.3.6.1.3.94.1.6.1.7.32.128.0.192.255.16.149.55.0.0.0.0.0.0.0.0

Created : 2012/11/20 12:43:07

Looking in the HPRS log file at 02:22:17 I see the following:

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21 Nov 2012 02:22:17.261 HPRSExecutionManager[Timer-0] ERROR c.h.d.p.snmp.impl.Snmp4jTargetImplEx - Received empty/invalid subtree. -1
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] INFO c.h.u.p.S.SnmpQueryConnection - SNMP Tree walk elements in=0
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] ERROR c.h.u.s.a.AbstractSubscriptionAction - SnmpSubscriptionAction.validate(): Unexpected error: /172.30.1.51 .1.3.6.1.4.1.11.2.14.11.1.4.10.2.1.5
com.hp.uca.protocolmanager.exceptions.ProtocolUnreachableException: /172.30.1.51 .1.3.6.1.4.1.11.2.14.11.1.4.10.2.1.5
at com.hp.uca.protocolmanager.SnmpProtocol.SnmpQueryConnection.queryTree(SnmpQueryConnection.java:645) ~[na:na]
at com.hp.uca.protocolmanager.SnmpProtocol.SnmpQueryConnection.queryTree(SnmpQueryConnection.java:52) ~[na:na]
at com.hp.uca.protocolmanager.connections.decorators.QueryConnectionHealthDecorator.queryTree(QueryConnectionHealthDecorator.java:224) ~[protocolManager.jar:na]
at com.hp.uca.subscription.action.Snmpv1SubscriptionAction.getTrapDestinationTable(Snmpv1SubscriptionAction.java:266) ~[analysis.jar:na]
at com.hp.uca.subscription.action.Snmpv1SubscriptionAction.validate(Snmpv1SubscriptionAction.java:195) ~[analysis.jar:na]
at com.hp.uca.subscription.processingmodules.SubscriptionProcessingModule.doValidate(SubscriptionProcessingModule.java:162) [analysis.jar:na]
at com.hp.uca.subscription.processingmodules.SubscriptionProcessingModule.handleRequest(SubscriptionProcessingModule.java:101) [analysis.jar:na]
at com.hp.uca.taskcontroller.processingmodules.AbstractProcessingModule.processModule(AbstractProcessingModule.java:115) [ucacore.jar:na]
at com.hp.uca.taskcontroller.processingmodules.SimpleProcessingModule.handleRequest(SimpleProcessingModule.java:38) [taskcontroller.jar:na]
at com.hp.uca.taskcontroller.processingmodules.AbstractProcessingModule.processModule(AbstractProcessingModule.java:115) [ucacore.jar:na]
at com.hp.uca.taskcontroller.threads.ProcessingModuleEngine.run(ProcessingModuleEngine.java:30) [taskcontroller.jar:na]
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) [na:1.6.0_33]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [na:1.6.0_33]
at java.lang.Thread.run(Unknown Source) [na:1.6.0_33]
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] INFO c.h.u.s.p.SubscriptionProcessingModule - SubscriptionProcessingModule.doDelete(): Unhandled protocol HTTPProtocol for msd-p2000fc1-01.msd.local
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] INFO c.h.u.s.p.SubscriptionProcessingModule - SubscriptionProcessingModule.doDelete(): Unhandled protocol HTTPSProtocol for msd-p2000fc1-01.msd.local
21 Nov 2012 02:22:17.261 HPRSExecutionManager[Subscription Task (5857147d-1446-40ed-ad7d-80eeb0f25492)] INFO c.h.u.s.a.WbemSubscriptionAction - WbemSubscriptionAction.validate(): Got 0 WBEM subscriptions to validate for msd-p2000fc1-01.msd.local: device type = DISK_ARRAY: OS family = null: sub type = P2000 G3: SLA = WAR

I have created a custom WBEM credential for the array using the manage account of the array

Any thoughts??

Cheers

Steve

topic IRS 7.0.5 and P2000 G3 FC Array in Insight Remote Support

IRS 7.0.5 and P2000 G3 FC Array