topic Re: Proactive problem prevention in Insight Remote Support

Proactive problem prevention

MargotE — Mon, 18 Mar 2013 16:06:35 GMT

What processes do you have in place to help prevent outages and other problems from occurring?

Re: Proactive problem prevention

PIPS — Fri, 18 Jun 2021 09:55:46 GMT

Hello MargotE,

Do you mean at the HP end ? There is a lot of detailed information on this subject and more in the HP insight RS security technical paper.

Here is a url to the HP website where the Security technical Paper for both V7.x and HP Insight RS Advanced can be obtained:

http://h18004.www1.hp.com/products/servers/management/unified/gen_8_ir.html

Re: Proactive problem prevention

HP_Pro_Medley — Tue, 30 Apr 2013 14:45:33 GMT

Hi Margot,

Does your question relate to capability in HP Insight Online and Insight Remote Support to proactively detect problems on devices it is managing or does it relate to installing the IRS software?

HP Pro - I work for HP