topic Re: Virtual Machines Group Empty in Insight Remote Support

Virtual Machines Group Empty

shocko — Thu, 27 Feb 2014 13:36:56 GMT

Using 7.0.8. I have many virtual machines detected and non-eligible as expected but the device group 'virtual machines' is empty. Why so?

Re: Virtual Machines Group Empty

toddg1 — Mon, 03 Mar 2014 14:56:43 GMT

Hi Shocko,

Where is this device group? I don't see one like that in the default list of groups provided by the I-RS tool on the Devices Page view?

I see:

All Devices
Computer
Networking
Other
Storage

Is this a group you created yourself?

Re: Virtual Machines Group Empty

shocko — Tue, 04 Mar 2014 14:44:14 GMT

Ah! A HP engineer set this up for us. I just assumed this was a built-tin group :)

Re: Virtual Machines Group Empty

toddg1 — Tue, 04 Mar 2014 14:48:27 GMT

Ok, that helps explain it. A user created group would not be automatically populated. For sure you could manually add all of these VM devices to the group using the group manager tool, but currently there isn't a way to have user groups automatically populated in the I-RS tool.